Description

Scope of Services The Intermediate Communications Specialist will provide professional communications services in support of the Court Technology Services (CTS). The resource will work closely with the Executive Director, CTS leadership, project teams, and stakeholders to develop and deliver communications that support organizational change, executive messaging, employee engagement, and strategic initiatives.

The resource will develop communication strategies and products that effectively communicate to internal and external stakeholders while ensuring messaging is clear, consistent, timely, and aligned with Alberta Courts standards.

Key areas of support include executive communications, organizational announcements, employee communications, presentation development, branding, communication planning, stakeholder engagement, and operational communications.

Duties The resource will provide professional communications services including, but not limited to:

- Develop executive communications on behalf of the Executive Director, including branch updates, organizational announcements, leadership messages, and employee communications.
- Prepare monthly CTS Branch communications based on information provided by the Executive Director and CTS leadership.
- Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.
- Create qualified communication products including presentations, executive briefing notes, speaking notes, newsletters, FAQs, infographics, and visual communication materials.
- Develop branding and visual identity for CTS initiatives, ensuring consistency across communication products.
- Translate complex business and technical information into clear, concise, audience-appropriate communications.
- Support organizational change initiatives through employee engagement and change communications.
- Review, edit, and provide quality assurance for communications prepared by project teams and leadership.
- Review existing operational communications, including service outage and maintenance notifications, and recommend improvements to readability, consistency, effectiveness, and customer experience.
- Develop standardized communication templates and guidance for operational and executive communications.
- Collaborate with executives, managers, subject matter experts, and project teams to gather information and prepare communication materials.




- Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions.
- Provide communications advice and recommendations to CTS leadership regarding communication approaches and stakeholder messaging.
- Ensure all communication products align with Alberta Courts communication standards, visual identity requirements, and plain language principles.

Location of Work

Work will be performed onsite at the Court Technology Services (CTS) office in Edmonton, located in either the John E. Brownlee Building or First & Jasper Place, as operationally required. It is anticipated the role will be 100% onsite.

Standard hours of work are 08:15 - 16:30 MT, Monday through Friday, excluding holidays observed by the Province.

Equipment

GoA will supply laptop or desktop as required.

Criminal Records Checks The successful candidate(s) shall, at no cost to the Province, provide a current criminal record check. A candidate may be rejected if, in the opinion of the Province, the criminal record is unacceptable.

The successful candidate(s) shall, at no cost to the Province, provide a current Enhanced Security Clearance. A candidate may be rejected if, in the opinion of the Province, Enhanced Security Clearance or equivalent is unacceptable. The Province does not receive any information specific to the reason an Enhanced Security Clearance may be rejected. Participating law enforcement agencies only identify if an applicant's clearance is not accepted.

Evaluation The evaluation criteria will be distributed within the following categories. Subject to the requirements of Protection of Privacy Act (POPA) and Access to Information Act (ATIA), the evaluation of Responses shall be confidential, and not released to any party.

- Qualifications - 20%
- Pricing - 20%
- Interview - 60%

Incumbency

This is a net new role.

Anticipated Interview Dates

Interviews are expected to happen approximately 2 weeks after the posting closes.

Mandatory Training Courses





Once hired the resource will be to complete all mandatory training which includes but not limited to Protection of Privacy Act (POPA) and Access to Information Act (ATIA), Security/Cybersecurity, Information Management, and Respect in the Workplace. There may also be other mandatory and/or optional training.

Submission Must Include

All required experience must be described in the resume under the job/project where experience was attained.

Each job/project must contain the term of the job/project in the format mmm/yyyy to mmm/yyyy.

Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may mor may not be completed to assist with scoring the proposed resource.

Enable Skills-Based Hiring No QualificationAdditional Details

- Payment Terms : Y030 - within 30 days Due net|Y015
- Maximum Extension Term (Months) : 24

Qualification Assessment Must Have Attestation Yes/No - Attestation - Conflict of Interest Yes Education Yes/No - University graduation in a related field (such as Commerce, Communications) plus four... Yes Soft Skills Yes/No - Clear verbal and written communication skills and the ability to interact professionally... Yes Work Experience Duration - Experience developing and implementing effective communication plans. 2 Duration - Experience developing professional internal and organizational communications, includ... 3 Duration - Experience developing professional presentations and visual communication materials... 3 Duration - Experience reviewing and evaluating existing communications and recommending or implem... 2 Duration - Experience with professional business writing, editing, and translating complex busin... 3 Duration - Experience working directly with executives, senior leaders, managers, and subject... 2 Nice to Have Work Experience Duration - Experience developing branding, visual identity, templates, infographics, or other... 2 Duration - Experience developing communications related to technology service disruptions, outage... 1 Duration - Experience developing communications within a technology, IT, digital transformation,... 2 Duration - Experience developing communications within government, the broader public sector,... 1 Duration - Experience supporting communications for organizational transformation, change manage... 2 Duration - Experience using SharePoint, Microsoft Teams, or other digital platforms to publish or... 1

📌 Communications Specialist - Intermediate (Edmonton)
🏢 Teckhorizon
📍 Edmonton