11 Sep
|
Fullscript
|
Ottawa
We’re looking for an experienced Governance, Risk &
• Compliance (GRC) Manager to lead and mature Fullscript’s security compliance program. This is a hands-on leadership role responsible for driving our governance, risk, and compliance strategy while directly managing a team of two GRC professionals You’ll own our security compliance program across multiple frameworks, including SOC 2 Type II, PCI DSS, and HITRUST, ensuring we remain continuously audit-ready while scaling our controls alongside the business You’ll lead internal and external audits, partner closely with Security, Engineering, Infrastructure, Privacy, Legal, Product, and IT, and help translate regulatory and customer requirements into practical, scalable security practices Governance &
• Compliance: Own and evolve Fullscript’s Governance, Risk &
• Compliance program Maintain and continuously improve compliance across SOC 2 Type II, PCI DSS, and HITRUST Develop and maintain policies, standards, procedures, and control documentation Ensure compliance activities are embedded into operational processes rather than point-in-time exercises Track regulatory, contractual, and customer compliance obligations and ensure appropriate control coverage Audit &
• Assurance: Lead all external compliance audits, including planning, evidence collection, auditor coordination, issue resolution, and successful certification Manage internal control assessments and readiness activities throughout the year Develop reporting and dashboards that communicate compliance posture and audit readiness to leadership Risk Management:
Partner with Security leadership to mature enterprise security risk management Maintain risk registers and facilitate risk assessments across technology and business functions Support third-party risk management activities as required Build strong partnerships with Privacy and Legal to ensure alignment between security, regulatory, and privacy obligations Support customer security reviews, due diligence requests, and compliance questionnaires Provide practical guidance that enables business growth while maintaining an appropriate risk posture Foster a culture of accountability, continuous improvement, and operational excellence Remain actively involved in execution, serving as a working manager who contributes directly to audits, control implementation, and compliance initiatives As our GRC Manager, you’ll help ensure that our security and compliance programs scale alongside the business, enabling innovation while maintaining the confidence of our customers, partners, and regulators You’ll have the opportunity to shape the future of our compliance program, mentor a growing team, and influence security strategy across the organization Our dedicated DEIB Council ensures we advocate for equality and encourage positive change within ourselves and the community. We value the unique qualities and perspectives of our team You choose your own office with our Wherever You Work Well approach. Whether that’s in-person or at home, teams aren’t defined by geography. Output, not location,
is our success metric so we also offer a adaptable approach to your working hours, vacation, and personal days We’re not just a company — we’re a community. Team lunches, weekly town halls, birthdays, parties, and clubs are an essential part of our community and culture Hands-on experience owning enterprise compliance programs within SaaS or healthcare technology organizations Experience coordinating multiple concurrent compliance initiatives across engineering and business stakeholders Experience managing control evidence, remediation programs, and continuous compliance activities Previous people management experience leading small, high-performing teams Strong understanding of security frameworks including NIST CSF, CIS Controls, ISO 27001, and HITRUST Strong project management and organizational skills with the ability to manage competing priorities Experience partnering closely with Privacy and Legal teams on regulatory compliance initiatives Demonstrated success leading external audits for: PCI DSSFamiliarity with HIPAA and its requirementsExcellent written and verbal communication skills, with the ability to translate complex compliance requirements into practical business guidance7+ years of experience in Governance, Risk &
• Compliance, Information Security, IT Audit, or Security ComplianceHealthcare or health technology experienceProfessional certifications such as CISSP, CISA, CRISC, CISM, HITRUST CCSFP, PCI ISA/QSA, or ISO 27001 Lead AuditorExperience with GRC platforms such as Vanta, Drata, OneTrust, or similarExperience supporting customer security reviews and enterprise sales due diligence #
📌 Corporate Governance, Risk and Compliance Manager (Ottawa)
🏢 Fullscript
📍 Ottawa