For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

The Salvation

Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Participate in Admissions Committee Meetings to review Community Assessments and prepare minutes for the same. Prepare case management and sign out files for recent arrivals.

Conduct intakes with new arrivals: complete the intake form, review the house rules, complete the inventory of belongings, give a tour of the facility, admit the resident to a dorm and complete an initial discussion of release plan. Develop and implement case management of assigned clients; Perform administrative duties, such as compiling and maintaining accurate case files and appropriate documentation related to clients and initiates and any new documentation; Maintain caseload with regularly scheduled sessions and record keeping on all contacts and sessions as required by policy and procedures. Conduct interviews with applicants at the local Detention Centre and various federal institutions whenever necessary.

Complete

Psycho-Social Assessments on clients. Participate in Case Conferences with clients and Parole Officers whenever necessary.



Contact other social service agencies whenever necessary to provide client referrals.

Supervise residents regarding their adherence to house rules and parole conditions. Keep updated and current client/resident listings. Conduct rounds of the CRF Unit regularly throughout shift. Report violations of parole conditions in accordance with policy.

Ship urinalysis tests to assigned lab for testing when necessary. Respond to persons in crisis and utilize de-escalation techniques, if necessary, contact emergency personnel (police, ambulance, etc.) Monitor the activities of the clients and maintain availability for personal, practical and moral support. Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required.

College

Diploma in Social Services/Corrections and / or combination of education and life related experience in working with marginalized individuals. Completion of Non-Violence Crisis Intervention Training or willingness to obtain. Training in Naloxone administration and Mental Health First Aid would be assets.

Minimum of one (1) year of prior related experience, including experience in front line work in a correctional or social service setting. Solid background of how to work with people from diverse backgrounds and enjoy assisting others to solve problems.



Knowledge of issues facing persons experiencing housing crisis.

Knowledge of various social issues pertaining to homelessness and its impact on the clients served. Demonstrated ability to work both independently and under supervision. To communicate effectively and efficiently in a positive manner as it relates to all levels of interaction with colleagues, clients and community.

Experience with or willingness to learn program specific software such as HIFIS and MED e-care. A high degree of proficiency in duties as well as being able to handle and prioritize numerous tasks and evident desire for self-development, ability to follow detailed instructions. Competent on word processing equipment, such as Windows, Microsoft Office, Excel.

Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening secured through either the national Canadian Police Information Centre or through a local police detachment.

Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

📌 Corrections Caseworker (St. Catharines)
🏢 The Salvation Army International
📍 St. Catharines