Join United Way BC as a Crisis Support Specialist, dedicated to providing essential resources and support throughout British Columbia. In this casual on-call role, address community needs with expertise in crisis intervention and referrals. You will play a pivotal role in responding to client inquiries, providing crisis support, and facilitating emotional wellness.

With 1–3 years in frontline services, your solid communication and problem-solving skills will enhance our mission to create healthier communities. Engage with diverse populations and make a substantial impact. Key Responsibilities:

- Respond promptly to client inquiries, assessing needs
- Provide emotional support and soft counseling
- Maintain up-to-date knowledge of community resources
- Document case notes and participate in training
- Contribute to team improvement initiatives

Requirements:

- Diploma in a relevant field or proven experience
- Excellent judgement in risk assessment scenarios
- Capable of working under pressure efficiently
- Strong computer skills, especially in MS Office
- Flexible availability for various shifts

Bring your expertise in crisis intervention to enhance community support and resource navigation at United Way BC.

📌 Crisis Support Specialist - United Way BC (Burnaby)
🏢 United Way British Columbia
📍 Burnaby