Shape the future of customer service at ERALUX in Montreal as a Junior Orders & Quotes Specialist. This full-time role revolves around meticulously processing orders and ensuring customer satisfaction. As a vital team member, you'll manage customer interactions, provide timely updates, and collaborate with various departments. Candidates should have excellent communication skills, a collaborative spirit, and a focus on detail to thrive in a fast-paced setting. Key Responsibilities:

- Enter customer orders and quotes accurately into the system
- Provide courteous customer assistance via phone, email, or chat
- Communicate updates on order progress effectively
- Coordinate with sales and logistics for smooth fulfillment
- Keep precise records of all transactions and communications

Requirements:

- Customer service or related experience preferred
- Exceptional verbal and written communication skills
- Proficient in Microsoft Office and ERP software
- Strong multitasking and problem-solving abilities
- High school diploma required; further education advantageous

Bring your customer service expertise to ERALUX and contribute to a culture of reliability and excellence.

📌 Customer-Centric Orders & Quotes Role (Montreal)
🏢 ERALUX
📍 Montreal