Enhance member interactions at Desjardins as a Client Experience Advisory Agent, based full-time in Montreal.
Your role focuses on advising customers on banking and promoting digital solutions. In this full-time position at Desjardins, you will guide members and clients through their banking transactions and promote banking products. Additionally, you will support members in using technology safely, improving their overall experience with our services. You will play a vital role in business development while assisting customers encountering fraud or issues with their accounts. Key Responsibilities:
- Advise members on banking applications and tools
- Promote Desjardins products and services effectively
- Assist clients facing fraud or irregularities
- Maintain robust business relationships through service
- Facilitate member use of digital solutions Requirements:
- Experience in client or customer advisory roles
- Strong knowledge of banking products and services
- Ability to communicate effectively with clients
- Familiarity with digital banking solutions
- Commitment to providing excellent service Utilize your advisory skills and banking knowledge to enhance member experiences at Desjardins in Montreal.
📌 Customer experience agent - Full Time (Montreal)
🏢 Desjardins
📍 Montreal
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