Shape exceptional customer journeys with Flightcraft Aviation Services as a Customer Service Agent in Winnipeg. This role requires adaptability and communication skills to manage diverse passenger needs. As a Customer Service Agent, you’ll collaborate with a dynamic team to ensure compliance with company procedures and provide an outstanding service experience.

Your duties range from managing reservations to tackling flight-related issues, all while fostering a cooperative team workplace in aviation. Key Responsibilities:

- Provide quality customer service to diverse clientele
- Handle reservations and answer inquiries via phone and email
- Announce flight arrivals and assist passengers during boarding




- Manage baggage issues and operational situations as they arise
- Prepare reports and handle financial transactions based on shift activities

Requirements:

- Ability to apply for and secure RAIC clearance
- Proficient in English communication, both oral and written
- Strong team player with the ability to work independently
- Willingness to adapt to the fast-paced aviation field
- Capability to work outdoors in all weather

Leverage your customer service skills and join Flightcraft in providing world-class support in aviation.

📌 Customer Service Agent Position in Winnipeg
🏢 Flightcraft Aviation Services
📍 Winnipeg