Join MINISO Canada as a Customer Service and Digital Marketing Coordinator in North York, ON. This full-time position focuses on enhancing customer interactions through effective digital marketing strategies. In this role, MINISO Canada seeks a bilingual coordinator to support customer communications and marketing efforts.

Responsibilities include managing inquiries, creating social media content, and ensuring a consistent brand voice across platforms. Strong communication skills and creativity are essential for success in this fast-paced environment. Key Responsibilities:

- Respond to customer feedback across communication channels
- Collaborate with internal teams to resolve customer issues
- Maintain accurate information regarding memberships and promotions




- Develop and schedule content for social media platforms
- Monitor engagement and respond to customer comments

Requirements:

- Must be fluent in English and French
- Experience in customer service, social media, or marketing
- Robust problem-solving and communication abilities
- Familiarity with video editing and content creation tools
- Organized and capable of handling multiple priorities

Utilize your bilingual expertise and marketing skills at MINISO Canada for impactful customer engagement.

📌 Customer Service & Marketing Specialist MINISO (Toronto)
🏢 MINISO Canada
📍 Toronto