Customer Service Officer II Intern/Co-op (Winter 2027) (Toronto)

Customer Service Officer II Intern/Co-op (Winter 2027) (Toronto)

11 Sep
|
The Toronto-Dominion Bank (Canada)
|
Toronto

11 Sep

The Toronto-Dominion Bank (Canada)

Toronto

Role Type: Internship/Co-opWork Term: Winter/Term 2Work Location: Toronto, Ontario, CanadaHours: 37.5Pay Details: $45,700 - $74,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues.Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.Co‑op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care. Our Co‑op/Intern Programming is offered with select Co‑op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network.

Leadership talks with key Leaders from across the organization Lunch and Learns on topics such as Innovation Diversity and Inclusion and Personal Branding and so much more. TD Auto Finance is seeking a highly motivated Intern/Co‑op to support multiple teams across the organization. This role offers a unique opportunity to gain hands‑on experience by rotating across Sales, Marketing, Communications & Operations, providing broad exposure to how an end‑to‑end auto finance business operates & our unique culture at TD Auto Finance.

The successful candidate will work closely with cross‑functional partners, support day‑to‑day initiatives, and contribute to projects that impact dealer relationships, customer experience, and operational efficiency. This internship is ideal for a student who is eager to learn, comfortable working in a fast‑paced environment, and interested in building a career in financial services, sales operations, or marketing.

Sales Support Assist

Sales team with reporting, data analysis, and preparation of dealer‑facing materials Support dealer communications, presentations, and internal tracking tools Participate in sales initiatives and special projects as assigned Marketing Support marketing campaigns, promotions, and internal communications Assist with content creation, campaign tracking, and performance reporting Income Verification Support Income Verification team with documentation review and process tracking Assist with data entry, quality checks, and reporting Gain exposure to credit and risk‑related processes within auto finance Communications Assist with internal and external communications initiatives Support drafting, editing, and organizing communications content Help maintain shared resources, templates, and communication logs General Responsibilities Participate in team meetings, training sessions, and project updates Adhere to TD policies, procedures,



and confidentiality standards If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. Currently enrolled in a post‑secondary program (Automotive Business School of Canada) Must be enrolled in a post‑secondary program with the intent of going back to school at the start of your work term (requirement of all co‑op/intern positions) Prior internship, co‑op, or part‑time work experience is an asset but not required Proficient in Microsoft Office (Excel, PowerPoint, Word);

experience with data analysis tools is an asset This position is a 4-month work term and will commence January 4th – April 23rd 2027. TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements. TD is committed to providing you with the best candidate experience and internship in these unique circumstances.

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training and Onboarding We’ll provide in‑person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your recent role.

We do our best to communicate outcomes to all applicants by email or phone call. Monday‑Friday, standard business hours At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials,



or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec only): Sans Objet At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities - TD Ready Commitment TD has a long‑standing commitment to help drive progress towards a more inclusive and sustainable future.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

📌 Customer Service Officer II Intern/Co-op (Winter 2027) (Toronto)
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto

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