Location: 10 Smed Ln, Unit 150, Calgary, AB T2C 4T5
Schedule: Monday to Friday, 9:30 AM – 6:00 PM
Start Date: ASAP
Pay: $22.50/hour
Responsibilities
- Handle approximately 30 inbound customer calls per day , providing professional and customer-focused support.
- Assist with sales support and customer order processing , including entering and processing orders in the system.
- Answer customer questions, provide product/service information, and resolve inquiries efficiently.
- Work comfortably with a headset while entering information into the system simultaneously .
- Maintain accurate customer and order information with strong attention to detail.
- Communicate effectively with customers and work collaboratively within a small team of two.
Requirements
- Strong computer, email, typing, and data-entry skills .
- Excellent verbal communication and active listening skills.
- Strong attention to detail and accuracy.
- Pleasant, professional, and customer-focused approach.
- Reliable, punctual, and strong attendance record.
- Comfortable working independently in a small-team environment.
- Previous customer service, inside sales, or order-processing experience is an asset.