The function of this position is to provide customers with exemplary service in face to face interactions, over the phone and through email. The individual will maintain an organized desk and learn the basics of the products that we sell through on the job training. They will manage existing customer accounts and prospect new customers with the goal of selling Royal Building Solutions products.

Complete all company safety training and commit to working safely in all manners of the position Process customer orders, including custom orders,



and price them accurately Co-ordinate all orders for timely and cost effective shipping Answer telephones and process/respond to email requests Upsell existing accounts Provide overall support and after sales service to customers Other customer/administrative/warehouse duties as required High School Diploma ~ Post -Secondary Education an asset ~ Understanding of the role of Customer Service / Inside Sales and its relation to meeting day to day business objectives ~ Knowledge/experience in building supplies an asset ~ Strong computer skills ~"EXCEPTIONAL PHONE ETIQUETTE" ~ JDE 9.0 experience an asset ~ Experience working at a customer service desk/counter The noise level in the work environment is usually moderate as normally based in an office. We work together to enhance peoples lives through our products and presence in the communities in which we operate.

📌 Customer Service Representative - Contract (Canada)
🏢 Westlake Chemical
📍 Canada