Our story started in the summer of 1994, when our founder taught 50 kids to swim in his parents’ backyard pool. Not exactly a corporate headquarters, but it worked. It gave us the freedom to focus on what still matters most today: real progress in the pool, strong relationships with families, and giving back to our community.

Today, Making Waves has grown, but our focus is the same: helping swimmers build real skills, real confidence, and real progress in the water. We’re building a team of CSR Stars — organized, upbeat people who love helping others, keeping things running smoothly, and making families feel welcome from the moment they walk in.



Giving tours to new families and helping them feel comfortable Answering phone calls and emails with clarity and care Managing family accounts in our systems Helping families choose the right program for their swimmer Keeping the facility clean, organized, and ready for action Supporting the team with a Whatever It Takes mindset Service oriented with a genuine desire to help others Robust customer service instincts Comfortable with computers and learning new systems Our team is strongest when it reflects the communities we serve.

Diversity makes us better, smarter, and more fun to be around. Minimum availability of 2 shifts per week Flexible scheduling opportunities available 1 year of customer service experience

📌 Customer Service Representative - Mississauga
🏢 Making Waves Swim School
📍 Mississauga