Drive pharmacy success in Eastern Canada as a Customer Success Manager at MedMe. This role focuses on onboarding, training, and maximizing platform adoption across pharmacies. At MedMe, you will manage customer success for pharmacies in Québec and the broader Eastern Canada region.

You will lead onboarding, support ongoing adoption, and drive expansion within independent and enterprise pharmacies. Your expertise in pharmacy operations and change management will be vital in earning trust and embedding MedMe into clinical workflows. Key Responsibilities:

- Lead onboarding for new pharmacy customers
- Deliver bilingual training tailored to pharmacy workflows
- Help pharmacies integrate MedMe for ongoing use
- Identify and close adoption gaps within teams
- Coordinate with account managers for strategy alignment Requirements:
- 4+ years in Customer Success or a related role
- Bilingual in French and English
- Solid understanding of pharmacy operations
- Experience with change management in regulated settings
- Ability to build long-term relationships with pharmacy teams Utilize your customer-facing skills to enhance pharmacy operations through effective use of MedMe.

📌 Customer Success Manager for Eastern Canada (Toronto)
🏢 RXinsider
📍 Toronto