Delivery Manager (Edmonton)

Delivery Manager (Edmonton)

11 Sep
|
Aderra Solutions
|
Edmonton

11 Sep

Aderra Solutions

Edmonton

Delivery ManagerLocation: Canada

Salary: $125,000–$150,000 CAD

Target Utilization: 60–70%

About Aderra SolutionsAderra Solutions is a Salesforce consulting partner specializing in the travel industry.

We work with tour operators, cruise companies and other travel businesses to solve complex operational challenges using Salesforce and the broader technology ecosystem.

We bring together deep Salesforce expertise and firsthand travel-industry experience. But just as importantly, we care deeply about how we consult.

We believe great consulting should leave a client stronger, not more dependent. We believe in telling clients what they need to hear, even when it is difficult. We believe our responsibility is to recommend what is right for the client — not what generates the most consulting hours or earns us a vendor commission.

As Aderra grows, we're looking for a Delivery Manager who can help us protect that standard while building the people, processes and discipline required to scale.

The RoleAs Delivery Manager, you are accountable for the successful delivery of Aderra engagements and the growth of our consulting team.

You'll maintain oversight across multiple client engagements, support and develop our consultants, ensure consistent delivery quality, manage capacity and resourcing, and help evolve the way Aderra delivers its work.

We're looking for someone who can see across a portfolio, recognize when something doesn't look right, ask the difficult question, coach people through challenges and create clarity when delivery gets complicated.

You'll work closely with Aderra leadership and our Principal Consultants, balancing the needs of our clients, our people and the business.

Our ValuesOur values are more than words. They're how we show up, make decisions and build trust with every client we serve.

As a leader at Aderra, you'll be responsible for turning these values into behaviours across our team.

Empower Through Enablement

We build capability so our clients' teams can thrive long after we're gone. The same philosophy applies internally: you'll coach and develop consultants so they continually grow in confidence, capability and judgment.

Do What's Right

We choose clarity, candor and long-term impact over shortcuts. Sometimes that means having a difficult conversation, challenging a decision or recommending less work rather than more. We expect our Delivery Manager to have the judgment and courage to do that.

Be The Light

We bring clarity, highlight gaps and push for what matters. When delivery gets complicated, we don't simply point at the problem.



We surface risks early, bring the right people together and help establish a path forward.

Practice Mastery

We stay sharp, curious and committed to Salesforce excellence. You'll help establish a high bar for our practice, encourage continuous learning and ensure our work reflects thoughtful, maintainable and scalable design.

What You'll Be Responsible ForOwn Delivery Success. Maintain oversight across multiple client engagements and ensure projects remain on track across scope, timeline, quality and budget. Identify risks early, drive mitigation plans and facilitate resolution when challenges arise. You'll help ensure consistent application of Aderra's delivery methodology, partner with Principal Consultants to keep solutions aligned with client objectives and support major deployments and go-lives when required.

Lead and Grow the Team. You'll conduct regular one-on-ones, establish development goals, coach and mentor consultants, provide ongoing feedback and conduct formal performance reviews. Most importantly, you'll help create an environment of trust, accountability, learning and continuous improvement — and be someone our consultants can turn to when they're navigating difficult client or delivery situations.

Ensure Quality and Technical Excellence. You'll maintain accountability for delivery quality across engagements, review key deliverables and participate in code reviews and Pull Request approvals where appropriate. You don't need to be the person writing the code, but you need a strong enough understanding of the Salesforce platform to recognize good design, ask good questions and ensure solutions align with Salesforce and Aderra best practices.

Manage Resources and Capacity. You'll work with leadership to forecast demand and capacity, assign consultants based on client needs, skills and development opportunities, monitor utilization and identify future hiring needs and capability gaps. We expect you to balance the needs of the business with meaningful growth opportunities for our people.

Support Aderra's Growth. You'll participate in estimates, Statements of Work and proposal reviews to ensure the commitments we make during the sales process can actually be delivered.



You'll participate in recruitment and onboarding, help improve our internal processes and delivery assets, and contribute to long-term client relationships built through exceptional delivery and trusted partnership.

What We're Looking ForWe're looking for someone with exceptional communication, documentation and people skills, paired with a strong understanding of the Salesforce platform.

You should be comfortable moving between very different conversations in the same day: coaching a consultant, reviewing a struggling project, talking through a technical approach, navigating a difficult client conversation, looking at resource capacity and helping leadership think through what's coming next.

You don't need to be the strongest Salesforce developer or architect in the room. You do need enough platform experience to understand what the technical team is telling you, recognize risk, challenge assumptions and know when additional expertise is needed.

We're particularly interested in people who:

- Have led delivery within a Salesforce consultancy or similar qualified-services environment; can manage multiple concurrent engagements without losing sight of the details that matter; are excellent communicators who are comfortable with candid conversations; genuinely enjoy developing people; understand consulting economics without allowing utilization or margin to become the only measures that matter; bring structure without unnecessary bureaucracy; and are naturally curious, pragmatic and willing to ask why.

Experience in the travel industry is an asset, but you don't need to arrive as a travel expert. You'll be surrounded by people who understand the industry deeply.

Why Aderra?We're growing, which means this isn't a role where you'll inherit a giant delivery organization and simply operate an established playbook.

You'll have the opportunity to help shape the playbook.

You'll work alongside experienced Salesforce consultants and travel-industry insiders, have meaningful influence over how we develop our team and deliver our work, and help build the next stage of Aderra.

We are also deliberately independent in the advice we give our clients. We're not tied to vendor commissions or product incentives. Our recommendations should be transparent, unbiased and grounded in what will genuinely serve the client.

- If you believe consulting can be commercially successful and deeply principled — and you get satisfaction from making clients, teams and delivery better — we'd like to hear from you.

📌 Delivery Manager (Edmonton)
🏢 Aderra Solutions
📍 Edmonton

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