Improve shopping experiences at ARC'TERYX as a Digital Experience Specialist focused on Omnichannel operations. Your expertise will enhance connections between digital and physical channels for guests. In this role, you’ll work closely with cross-functional teams to drive continuous improvements in how digital impacts in-store experiences.

Your focus will be on identifying and implementing enhancements that increase store-driven digital revenue and improve service adoption. By analyzing guest journeys and operational data, you will contribute to strategic initiatives that elevate performance and customer satisfaction. Key Responsibilities:

- Collaborate to refine digital guest interactions
- Evaluate service adoption and guest satisfaction




- Track performance of Omnichannel initiatives
- Support store openings with digital setups
- Share insights for ecommerce roadmap enhancements

Requirements:

- Background in Business, Omnichannel, or related fields
- Knowledge of digital customer journeys and retail operations
- Experience analyzing metrics to drive improvements
- Explicit communicator with cross-functional teams
- Natural curiosity for emerging technologies

Lead improvements in Omnichannel at ARC'TERYX by enhancing digital experiences and supporting meaningful customer interactions.

📌 Digital Experience Specialist for Omnichannel Operations (Vancouver)
🏢 arcteryx.com
📍 Vancouver