Drive client advocacy as Dialogue's Director of Customer Success in Montreal or Toronto. Lead strategic growth initiatives to enhance enterprise account engagement and retention. As the Director of Customer Success at Dialogue, you will report to the VP of Customer Success, leading a seasoned team of account managers.

Your focus will be on cultivating strategic relationships, primarily with C-suite stakeholders, to ensure the delivery of tailored health solutions. This role emphasizes talent development, cross-functional collaboration, and cutting-edge account strategies that elevate client value. Key Responsibilities:

- Lead and develop a high-performing team of account managers
- Build strategic relationships with C-suite and executives




- Design value-driven account strategies for retention and advocacy
- Represent Dialogue at industry events to enhance visibility
- Align cross-functional teams to meet clients’ evolving needs

Requirements:

- 5+ years managing complex solutions and cross-functional teams
- Proven experience with C-suite relationship management
- French and English communication proficiency
- Strategic thinking and problem-solving abilities
- Strong background in consultative account management

Become a trusted advisor and empower your team to drive success at Dialogue.

📌 Director of Customer Success at Dialogue (Montreal)
🏢 Dialogue Technologies
📍 Montreal