PURPOSE: We are seeking a diligent and detail-oriented individual to join our team as a Dough Maker / Order Packer. In this role, you will be responsible for ensuring the efficient production of doughs for cookies while also fulfilling customer orders accurately and on time. This position requires a combination of culinary skills, organization, record keeping and the ability to work in a fast-paced environment.

REPORTS TO: Operations Manager

DEPARTMENT: Operations

RESPONSIBILITIES:

Dough Preparation:

- Prepare batches of dough according to established recipes and production schedules;
- Measure and mix ingredients accurately to maintain product consistency and quality;
- Operate dough mixing equipment safely and efficiently;
- Monitor dough consistency and make adjustments as necessary to meet quality standards;

Order Packing:

- Pick and pack orders according to order specifications;
- Ensure accurate labeling and packaging of orders;
- Organize packed orders for shipment or pickup;

Sanitation & Quality Assurance:

- Conduct quality checks on doughs to ensure they meet company standards;
- Maintain cleanliness and sanitation standards in the production and packing areas;
- Adhere to food safety regulations and guidelines;
- Clean in between batches to maintain clean workspace
- Vemag assembly/disassembly and cleaning

Inventory Management:

- Monitor inventory levels of ingredients, packaging materials and finished goods;
- Notify supervisor of low inventory levels and assist with ordering supplies as needed;
- Rotate stock according to FIFO and ensure proper storage of ingredients to prevent spoilage;
- Filling Ingredient bins and following cleaning procedures in between different lot codes

Team Collaboration:

- Coordinate with other team members to ensure smooth workflow and efficient production
- Communicate any issues or concerns regarding production or orders to supervisors promptly
- Assist in training new team members as needed.

Training and Backups





- Shadow training new team members when needed
- Provide cross-functional support by acting as a backup for various Operations team positions in which documented training has been completed.

SKILLS AND QUALIFICATIONS:

Required Skills and Experience:

- Minimum 2 years’ experience working in baking industry with strong quality assurance and food safety programs (BRC, SQF, FSSC or similar);
- Previous experience in a bakery or food production environment preferred;
- Basic knowledge of food safety and hygiene practices;
- Ability to follow recipes and production schedules accurately;
- Strong attention to detail and organizational skills;
- Excellent communication and teamwork abilities;
- Ability to fill production logs and do basic record keeping;
- Flexibility to work in a fast-paced environment and adapt to changing priorities.

Education/Training, Credentials and Experience

- High School graduate or equivalent (GED) with College Degree;
- Training or work experience in quality assurance and food safety programs is an asset;
- Completion of the Food Handlers Certification Training is an asset.

WORK SETTING & EXPECTATIONS:

- Ability to work and stand for long hours - approximately three (3) consecutive hours of standing;
- Ability to lift up to 25 lbs on a regular basis;
- Manual dexterity for forming, packing and accenting cookies is required;
- Temperatures that may be considered above “room temperature” and not to exceed 26C;
- Intermittent loud sounds lasting approximately 20 minutes at a time throughout the day (compressor machinery).



Ear protection is provided when on the loading dock;
- Smells include butter, sugar, chocolate, maple syrup, nuts. Must be free from allergies to any of these products;
- Flexibility to work days, nights, and weekends if needed (frequently happens September - December).

HEALTH AND SAFETY RESPONSIBILITIES OF ALL EMPLOYEES:

- Report any health and safety concerns
- Understand and follow Food Safety and Quality Assurance (FSQA) programs
- FSQA program activities as assigned (ex: logs, reports, meetings)
- Report any food safety, legality, quality or food defense concerns
- Follow health and safety program, reporting any concerns

Please note, this position is located at our production site at 80 Galaxy Boulevard, Toronto, Ontario. You must be able to work on site. Mary Macleod’s Shortbread accommodates the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If we contact you about an opportunity, please let us know if you require accommodation.

At Mary Macleod’s Shortbread, we strive to promote a workplace that is rich in diversity and where employees feel valued, supported and included. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. We are committed to exploring areas that are often complex and difficult by listening, learning, and getting better together. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions.

Our corporate values:

- Be Brave
- Raise The Bar
- Own It
- Win or Learn

Pay: $18.00-$20.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount

Application question(s):
- Are you a Canadian Citizen or Permanent Resident?

Work Location: In person

📌 Dough Maker (Etobicoke)
🏢 Mary Macleod's Shortbread
📍 Etobicoke