Be the connection between customers, technicians, and parts teams. Manage service requests, coordinate repairs, and keep customers informed from start to finish.
WHY THIS IS A STRONG MOVE FOR YOU:
- Make an Impact: Help customers get their equipment back to work quickly.
- Stay Connected: Build relationships with customers while working closely with technicians and parts teams.
- Build Your Career: Develop your technical, customer service, and operational skills in the equipment industry.
HOW YOU'LL MAKE AN IMPACT HERE:
- Own the Customer: Understand needs, provide updates, and explain repair recommendations.
- Keep Things Moving: Coordinate technicians, parts, scheduling, and work orders.
- Find Solutions: Use your mechanical knowledge to understand equipment issues and help customers make informed decisions.
WHAT WE OFFER:
- Compensation: Competitive salary commensurate with experience plus performance recognition.
- Wellness: 100% premium-paid health benefits, $200 Health Spending Account,
$200 Lifestyle Spending Account.
- Savings: 3% RRSP matching.
- Vacation: 3 weeks of paid vacation.
- Culture: A family atmosphere with regular team events, BBQs, and a comfortable workspace with coffee and snacks.
- Growth opportunities: Long-term career opportunities with a growing industry leader.
- Training: Comprehensive training to build your product, systems, and service knowledge.
- Rewards: Employee referral program, recognition programs, and opportunities to participate in our broader employee rewards initiatives.
WHO WE ARE As a Platinum Certified Canada's Best Managed Company and a 9-time Top Employer, Wesgroup Equipment supports customers across Western Canada through our family of brands - Williams Machinery, Westerra Equipment, and WE Rent. For over 100 years, we have delivered premium equipment and service solutions that keep our customers up and running.
📌 Equipment Service Coordinator (Surrey)
🏢 Williams Machinery
📍 Surrey
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