11 Sep
|
Mississauga Convention Centre
|
Mississauga
11 Sep
Mississauga Convention Centre
Mississauga
Location: Mississauga Convention Centre
Job Type: Full-Time
Reports To: Venue Manager / Sales Manager
About the Role
We are looking for an enthusiastic, organized, and customer-focused Event Coordinator / Junior Sales team member to join our venue. This role is ideal for someone who enjoys working with people, coordinating events, and helping clients bring their celebrations and special occasions to life.
You will support the sales process from the initial inquiry through to the successful execution of each event, while ensuring every client receives excellent service.
Key Duties & Responsibilities
- Respond to event inquiries by phone, email, and in person in a timely and professional manner.
- Conduct venue tours and explain our event spaces, packages, services, and offerings.
- Assist with generating new sales leads and following up with potential clients.
- Prepare and send quotes, proposals, contracts, and event information.
- Maintain solid relationships with clients from the initial inquiry through the event date.
- Assist clients with planning event details, including room setup, timelines, catering, décor, entertainment, and other requirements.
- Coordinate with internal departments and vendors to ensure events run smoothly.
- Prepare and maintain event schedules, function sheets, and client notes.
- Confirm event details with clients prior to the event.
- Assist with event setup, coordination, and on-site support when required.
- Help identify opportunities to upsell venue services, packages, and additional products.
- Follow up with clients after events and encourage repeat business and referrals.
- Maintain accurate records of inquiries, bookings, payments, and client communications.
- Assist with social media, promotions, open houses,
and other sales and marketing activities.
- Ensure the venue's presentation and client experience consistently meet company standards.
- Handle client questions, concerns, and last-minute requests professionally.
- Work closely with management to achieve monthly sales and booking targets.
- Perform other duties related to venue operations and events as required.
What We're Looking For
- Excellent communication and customer service skills.
- Strong organization and attention to detail.
- Positive, outgoing, and professional personality.
- Ability to multitask and manage multiple events and clients at the same time.
- Sales-minded with the ability to build relationships and close bookings.
- Comfortable speaking with clients in person and over the phone.
- Strong computer and administrative skills.
- Ability to work independently as well as part of a team.
- Flexible availability, including evenings and weekends.
- Previous experience in event planning, hospitality, sales, or customer service is an asset.
The Ideal Candidate
You are someone who is energetic, reliable, organized, personable, and sales-driven. You enjoy meeting new people, solving problems, and creating a great experience for clients. You are comfortable in a fast-paced venue environment and can stay calm and professional when things get busy.
What We Offer
- Opportunity to grow within the events and hospitality industry.
- Training and support.
- A dynamic and team-oriented work environment.
- Opportunity to earn sales incentives/commission [if applicable].
- Exposure to a wide variety of private and corporate events.
If you are passionate about events, enjoy working with people, and have a strong sales and customer-service mindset, we would love to hear from you!
📌 Event Coordinator / Junior Sales Representative (Mississauga)
🏢 Mississauga Convention Centre
📍 Mississauga