A. Quick Summary

Company: Eklan Inc.

Location: In-person, Downtown Toronto

Job Type: Part-time initially, with potential to expand to full-time

Start date: As soon as possible

Reports to: Founder & CEO

B. About Eklan

Eklan is building the communication-performance infrastructure for the multilingual global workforce.

Our AI-powered platform helps multilingual professionals practise high-stakes workplace conversations, receive personalized feedback and communicate with clarity and confidence when it matters most.

We are beginning with internationally educated nurses working—or preparing to work—in English-speaking healthcare environments. Our long-term ambition is to serve multilingual professionals across every communication-critical industry.

C. About the role

We are looking for a healthcare educator to improve our curriculum, develop our tutors and own the learner success journey.

Eklan already has an established curriculum and teaching standards. You will strengthen this foundation using educational expertise, learner feedback and performance evidence to help us achieve world-class learning outcomes.

You will also take responsibility for ensuring that every learner feels known, heard and supported throughout their experience with Eklan. This includes effective onboarding, regular progress reviews, proactive support and follow-through when concerns arise.

Working directly with the founder, tutors and product team, you will connect teaching quality with customer success: learners should receive relevant instruction, understand their next steps and make meaningful progress toward their goals.

We welcome applicants from medicine, nursing, allied health and healthcare education.

The role will begin part-time and may expand to full-time depending on business needs, performance and mutual agreement.

D. What you will do

Improve our existing curriculum

- Review our curriculum, teaching standards and learning materials to identify strengths and opportunities for improvement.
- Refine learning objectives, progression and assessment criteria.
- Improve scenarios, lesson plans, practice activities and facilitator guides for nurses, doctors and other healthcare professionals.
- Adapt materials to learners’ professions, specialties, workplace settings and communication goals.
- Use learner performance and feedback to evaluate whether curriculum changes are effective.

Train and develop tutors

- Develop and refine tutor training around Eklan’s curriculum and teaching standards.
- Demonstrate effective simulation facilitation, constructive feedback and structured debriefing.




- Assess tutor readiness through observed practice and coaching.
- Observe sessions and provide actionable feedback to improve delivery.
- Run regular calibration sessions so tutors apply assessment criteria consistently.
- Help tutors personalize their teaching while maintaining shared learning objectives and quality standards.

Own the customer success journey

- Oversee the learner experience from onboarding and goal-setting through progress reviews, completion and next-step planning.
- Ensure each learner understands their learning plan, knows how to access assigned practice and can confidently navigate sessions and support.
- Establish regular check-ins that help learners feel supported and give them opportunities to raise questions.
- Monitor engagement and progress, identifying learners who are missing sessions, struggling with practice or becoming disengaged.
- Coordinate personalized support with tutors and relevant team members, taking learners’ work schedules and circumstances into account.
- Own the follow-through on learner concerns, coordinating educational, scheduling or technical issues with the appropriate person and confirming resolution.
- Maintain clear records of learner goals, concerns and agreed actions so support remains consistent across tutors.
- Gather feedback and use it to improve the curriculum, teaching and overall experience.

Maintain educational and content quality

- Review learning materials and AI-generated feedback for clinical accuracy, clarity and educational value.
- Coordinate specialist review when content falls outside your expertise.
- Review samples of lessons and assessments to identify inconsistent teaching or scoring.
- Work with the product and AI teams to improve learning experiences and identify where human interpretation is needed.
- Maintain a respectful environment where experienced professionals feel comfortable making mistakes and improving.

E. What we are looking for

- A relevant qualification in medicine, nursing, allied health, healthcare education or a related discipline.
- Clinical experience or substantial experience educating healthcare professionals.
- Experience teaching, precepting, mentoring or training adults.
- Ability to evaluate and improve an existing curriculum.




- Understanding of learning objectives, assessment design and constructive feedback.
- Strong spoken and written English.
- Empathy, sound judgment and confidence handling learner concerns professionally.
- Strong organization and reliable follow-through.
- Ability to coordinate others and prioritize effectively within a part-time commitment.
- Comfort using digital learning tools, learner records and performance data.A relevant qualification in medicine, nursing, allied health, healthcare education or a related discipline.

We welcome both established healthcare educators and clinicians who can demonstrate substantial teaching, preceptorship or staff-development experience. F. Preferred qualifications

- Experience working or teaching in an English-speaking healthcare setting.
- Experience supporting internationally educated healthcare professionals.
- A qualification in health professions education, adult education or instructional design.
- Experience with simulation facilitation, tutor development or assessment calibration.
- Experience in learner support, student advising or customer success.
- Familiarity with online education or AI-assisted learning.

G. What success looks like Priorities, measurable targets and support arrangements will be agreed with the founder and matched to the initial part-time commitment. Success will include:

- Evidence-based improvements to our existing curriculum.
- Tutors consistently meeting Eklan’s teaching and assessment standards.
- Learners understanding their goals, learning plans and next steps.
- Timely identification and support of learners who are struggling or disengaging.
- Learner concerns being tracked, addressed and followed through to resolution.
- Measurable progress in communication, alongside strong learner satisfaction, engagement and completion.

H. Why join Eklan? You will shape both what our learners are taught and how they are cared for.

By improving the curriculum, developing tutors and strengthening learner support, your contribution will extend beyond the people you teach directly. You will help more nurses and doctors receive consistently effective, personal support as Eklan grows.

The initial part-time structure offers an opportunity to make a meaningful contribution while helping define a role that may develop into full-time leadership.

I. How to apply

Send the following to [email protected]:

- Your résumé; and
- Introduce us to a topic that interests you and explain why (Max. 150 words).

Pay: $55.00-$70.00 per hour Expected hours: No less than 20.0 per week

Work Location: In person

📌 Founding Healthcare Educator - Curriculum & Learner Success (Toronto)
🏢 Eklan
📍 Toronto