Front Desk Administrator + Dental Assistant

We are looking for a friendly, organized, and reliable Front Desk Administrator + Dental Assistant to join our busy dental practice. In this role, you will be the first point of contact for our patients, providing a warm and welcoming experience while managing front desk responsibilities and supporting the dental team as needed.

The ideal candidate is comfortable working in a fast-paced environment, has excellent communication and organizational skills, and is able to confidently manage both administrative and dental assisting duties.

Required availability: Monday, Tuesday, Thursday, Friday, and Saturday.

Responsibilities

- Greet patients and visitors warmly and professionally.
- Manage a multi-line phone system, answer inquiries, schedule appointments, and direct calls accurately.
- Schedule, confirm, reschedule, and cancel appointments.
- Verify patient information and maintain accurate electronic records using ABELDent.
- Assist with insurance verification, billing, and processing patient payments.
- Provide excellent customer service and maintain a positive patient experience.




- Assist the dental team with clinical and administrative duties as required.
- Maintain a clean, organized, and professional front desk and office environment.
- Maintain patient confidentiality and follow all office policies and procedures.

Experience & Qualifications
- Previous experience as a dental receptionist is highly preferred.
- Familiarity with dental practice management software, particularly ABELDent, is an asset.
- Strong knowledge of dental/medical terminology and electronic medical records.
- HARP Certification is required.
- Experience with insurance, billing, and appointment scheduling is an asset.
- Dental Assistant experience or background is a strong plus.
- Strong English communication skills, both verbal and written.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work efficiently in a busy dental practice.
- Friendly, qualified, dependable, and patient-focused attitude.

Pay: $15.00-$28.00 per hour Expected hours: 35.0 per week

Benefits

- Dental care
- On-site parking

Work Location: In person

📌 Front Desk Administrator (Brampton)
🏢 Avondale Dental
📍 Brampton