Job Overview

We are seeking a dynamic and energetic Front Desk Clerk & Housekeeping professional to join our vibrant hospitality team. In this dual role, you will be the welcoming face of our establishment, providing exceptional guest services at the front desk while ensuring our rooms and common areas are maintained to the highest standards. Your enthusiasm and attention to detail will create a positive experience for every guest, fostering loyalty and satisfaction.

This paid position offers an exciting opportunity to develop your skills in customer service and hospitality operations in a fast-paced environment.

Duties

- Greet guests warmly upon arrival, providing friendly and productive check-in and check-out services
- Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously
- Assist guests with reservations, inquiries, and special requests to enhance their stay experience
- Maintain accurate records of guest information, reservations, and billing details
- Perform thorough cleaning and housekeeping duties in guest rooms and public areas to ensure cleanliness and comfort
- Restock supplies, linens, and amenities to uphold high standards of hygiene and presentation




- Collaborate with team members to coordinate guest services, resolve issues swiftly, and ensure smooth daily operations

Skills

- Multilingual or bilingual abilities to communicate effectively with diverse guests
- Excellent phone etiquette combined with strong customer service skills
- Previous experience in front desk operations or hotel/hospitality industry preferred
- Knowledge of multi-line phone systems and guest management software is a plus
- Strong hospitality mindset with a focus on guest satisfaction and attention to detail
- Ability to work efficiently both independently and as part of a team in a fast-paced environment
- Flexibility to handle multiple responsibilities while maintaining professionalism

Join us if you’re passionate about creating memorable experiences for guests while developing your career in hospitality! This role is perfect for motivated individuals eager to contribute their energy, friendliness, and organizational skills to a welcoming environment. Pay: From $18.25 per hour

Expected hours: 8.0 – 20.0 per week

Benefits

- Company events
- Discounted or free food
- On-site parking

Work Location: In person

📌 Front Desk Clerk & Housekeeping (Creston)
🏢 Creston Hotel / Jimmy's Pub
📍 Creston