Join Pursuit as a Front Desk Supervisor and ensure smooth operations at our iconic locations. Provide top-notch concierge services and engage with all guests for unforgettable experiences. In this supervisory role, you will lead a team in delivering exceptional hospitality service.

Your duties will include managing check-ins, updating databases, and attending to guest needs. You will also coordinate with departments like Housekeeping and Food & Beverage to maintain seamless operations. Key Responsibilities:

- Oversee smooth administrative operations for guest services
- Welcome and provide concierge assistance to all guests
- Monitor check-ins and group activities for attentive service
- Handle guest complaints effectively and convert issues into opportunities
- Conduct ongoing training for Front Office staff

Requirements:

- 2-5 years experience in a major hotel
- 1 year of supervisory experience required
- Robust verbal and written communication skills
- Basic knowledge of hotel accounting and computer systems
- Ability to work with minimal supervision

Elevate your career with Pursuit and embrace the adventure in our hospitality team.

📌 Front Desk Supervisor at Pursuit (Banff)
🏢 Pursuit Collection
📍 Banff