Job Summary

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our spa. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive and bubbly attitude and organizational skills will help create a qualified and friendly environment for clients, visitors, and team members alike.

Duties

- Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel welcomed and valued
- Answer phone calls promptly and courteously
- Manage appointment scheduling, calendar coordination
- Handle incoming and outgoing correspondence, including emails, mailings with attention to detail and proofreading accuracy
- Uphold excellent phone etiquette while managing inquiries from clients in a professional manner
- Ensure the front desk area remains tidy, and other areas of the spa organized, and welcoming at all times
- Laundry and cleaning around the spa
- Greet clients warmly and with a smile, ensuring a positive first impression.

Qualifications:

- Answer phone calls, schedule appointments, and handle booking inquiries.




- Maintain a neat and organized reception area.
- Assist with client check-ins, payments, and retail sales.
- Provide exceptional customer service and build rapport with clients.
- Support spa team with administrative tasks as needed.

Experience

- Previous office experience demonstrating strong organizational skills and clerical proficiency
- Proven customer service skills with a friendly, professional approach to client interactions
- Prior experience working in a medical or dental office is a plus—familiarity with front desk operations in healthcare settings is highly valued
- Strong typing skills with attention to detail for accurate client entry and proofreading tasks

Join us as a Front Desk Receptionist where your enthusiasm meets your organizational talent! Be part of a team that values professionalism, supports growth opportunities, and fosters a positive work environment. Your role is essential in creating a seamless and happy experience for everyone who walks through our doors! Pay: From $17.95 per hour

Expected hours: 30.0 per week

Work Location: In person

📌 Front Desk Receptionist (Caledonia)
🏢 Sunwaves
📍 Caledonia