Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Fort McKay, Alberta 14x14 Rotation At Finning, we believe in empowering our people to deliver exceptional customer experiences while maintaining an unwavering commitment to safety, teamwork, and operational excellence. We are currently seeking a Service Supervisor to lead a team of up to 15 technicians and apprentices across three service bays in our Fort McKay operation. This is an exciting opportunity for a hands-on leader who thrives in a rapid-paced environment, enjoys developing people, and is passionate about driving safe, high-quality service delivery.

Champion a strong safety culture and ensure all work is completed in accordance with company policies, procedures, and regulatory requirements. Lead daily safety discussions, pre-job reviews, mid-job reviews, and post-job inspections. Conduct regular shop floor inspections to ensure Job Hazard Assessments (JHAs) are current and effective.

Ensure compliance with National Safety Code (NSC) requirements, including inspections, hours-of-service compliance, and load securement standards. Support ongoing safety training and development for employees. Lead, coach, and develop a team of up to 15 technicians and apprentices.

Support recruitment, onboarding, performance management, and employee development activities. Provide ongoing coaching, feedback, and performance conversations to help employees grow and succeed. Quality & Customer Service Excellence Monitor work progress and identify potential issues before they impact customers.





Collaborate with technicians to resolve tooling, parts, and technical challenges. Review inspection findings and communicate key information to customer-facing teams to support a positive customer experience. Support warranty administration, contamination control practices, and repair process management.

Productivity & Operational Performance Coordinate daily manpower and bay assignments across three service bays. Ensure work is completed according to schedule while maintaining safety and quality standards. Support continuous improvement initiatives and operational performance targets.

Journeyperson Heavy Equipment

Technician certification. Previous supervisory or leadership experience in a maintenance, service, mining, construction, or heavy equipment environment. Strong understanding of safety management principles and field/shop operations.

Excellent communication, coaching, and interpersonal skills. Proven ability to prioritize work, manage resources, and lead teams in a fast-paced environment. Knowledge of Caterpillar warranty processes, product support programs, and equipment systems.

Understanding of contamination control, undercarriage systems, and heavy equipment repair practices.



Familiarity with collective agreements and performance management processes. Financial and business acumen with the ability to understand operational and branch performance metrics.

Understanding of National Safety Code requirements and regulatory compliance. 14x14 rotational schedule supporting work-life balance. ~ Leadership opportunity with direct impact on safety, employee development, and operational performance. ~ As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

Finning International

Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.

📌 Full Time Service Supervisor (Alberta)
🏢 Finning International
📍 Alberta