Miratech is seeking an experienced Genesys Cloud Architect to lead the design and evolution of cloud-based contact center solutions. You will define the technical vision, design scalable architectures, and align with business objectives and enterprise strategy.
You will collaborate with stakeholders, owners, and cross-functional teams to deliver future-ready CX solutions on the Genesys Cloud CX platform. 7+ years in related tech and hands-on leadership are expected.
📌 Genesys Cloud CX Architect - Lead Contact Center Solutions (Waterloo)
🏢 Miratech
📍 Waterloo
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