Description

Project Name:

Procurement System Modernization

Scope:

The 1GX Centre of Excellence (CoE) supports the Government of Alberta’s enterprise resource planning (ERP) solution, 1GX, which enables key functions including human capital, supply chain, financial, and treasury management. Reporting to the Manager, 1GX Business Excellence – Communications, OCM, and Training, this role leads government-wide 1GX training and outreach for project and operational initiatives. The role conducts learning needs and audience analysis; defines role-based strategies and delivery approaches; and designs, develops, facilitates, evaluates, and maintains instructor-led, virtual, e-learning, multimedia, digital adoption, and performance support solutions.

The role works with business and technical stakeholders to validate requirements, resolve competing feedback, manage multiple deliverables and risks, and maintain training quality, accessibility, consistency, currency through established governance. The role uses learner feedback, assessments, performance and adoption insights to improve solutions, provides guidance to junior contributors, and uses approved digital, collaboration, multimedia, and AI-enabled tools in accordance with Government of Alberta policies and standards.

Duties

- - Lead government-wide 1GX training initiatives by conducting learning needs assessments, defining role-based training strategies, selecting delivery approaches (instructor-led, virtual, blended, and self-paced), and establishing success measures aligned with business outcomes.
- Assess target audiences, job roles, work contexts, and business processes to ensure learning solutions are practical, relevant, and support effective system adoption and performance.
- Design, develop, implement, and maintain complex learning solutions for diverse audiences, including instructor-led and virtual training, e-learning modules, videos, multimedia content, digital adoption resources, job aids, quick reference guides, and other performance support materials.
- Apply adult learning principles, instructional design methodologies, accessibility standards, and user-centred design practices to create clear, inclusive, engaging, and effective learning experiences.
- Facilitate live and virtual training for technical and non-technical audiences, translating complex system and business processes into plain language and practical workflows.
- Partner with program leadership, business process owners, subject-matter experts, vendors, and the 1GX Change Network to gather and validate requirements, reconcile feedback, confirm readiness, and align delivery timing.
- Manage multiple training initiatives and deliverables, including work planning, prioritization, dependency management, risk identification, progress reporting, and stakeholder communications.
- Establish and follow training governance processes, including intake and prioritization, review and approval cycles, quality assurance, version control, accessibility reviews, and content maintenance to keep materials accurate and current.




- Evaluate learning effectiveness using learner feedback, assessments, performance measures, adoption indicators, and other data; analyze results and implement continuous improvements.
- Use approved digital adoption, multimedia, collaboration, AI-enabled, and content-development tools to improve analysis, content creation, delivery, learner support, stakeholder engagement, and reporting, while ensuring accuracy, accessibility, privacy, and compliance with Government of Alberta policies and standards.

Provide coaching, guidance, and mentorship to junior trainers and contributors to promote consistent delivery, robust instructional design practices, and high-quality learning products.

Background Check Required:

Standard Background Check

- The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:

- Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews Dates

- Interviews are expected to happen approximately 2 weeks after the posting closes.

Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Qualifications The Prospective Contingent Resource's relevant qualifications are to be detailed within the attached resume in order to validate the relevancy/duration of all claimed experience.

Qualification

Description

Expected

Current

Must Have

Attestation

Yes/No - Attestation - Conflict of Interest The Supplier certifies that, following the exercise of reasonable due diligence, it is not aware of any actual, potential, or perceived conflict of interest involving the Supplier or any of its employees, subcontractors, or agents in relation to this job posting or any resulting contract. The Supplier undertakes to immediately disclose to the Province any such conflict of interest that arises or becomes known prior to contract award. The Supplier further certifies that all information provided, whether on its own behalf or on behalf of a candidate, is true, accurate, and complete to the best of its knowledge.

Yes

Yes

No

Education

Yes/No - University graduation in a related field (such as Adult Education, Instructional Des...

University graduation in a related field (such as Adult Education, Instructional Design, Business Administration or related) plus Two (2) years progressively responsible related experience OR diploma in a related field and a minimum Four (4)



years of progressively responsible work experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:

- 1 year of education for 2 years of experience

Yes

Yes

No

Work Experience

Duration - Experience conducting learning needs analysis, audience and role assessment, work-cont...

Experience conducting learning needs analysis, audience and role assessment, work-context analysis, and requirements gathering to support practical, role-based learning solutions.

2 years years

Duration - Experience designing, developing, implementing, and maintaining end-to-end learning...

Experience designing, developing, implementing, and maintaining end-to-end learning solutions, including instructor-led, virtual, e-learning, multimedia, job aids, and performance-support resources.

2 years years

Duration - Experience facilitating instructor-led and virtual training for diverse technical and...

Experience facilitating instructor-led and virtual training for diverse technical and non-technical audiences using plain language, demonstrations, activities, and learner-engagement techniques.

2 years years

Nice to Have

Work Experience

Duration - Experience designing or configuring digital adoption, embedded guidance, walkthroughs,...

Experience designing or configuring digital adoption, embedded guidance, walkthroughs, contextual support, or in-application performance support using WalkMe or a comparable digital adoption platform.

2 years years

Duration - Experience developing accessible e-learning, instructional video, audio, or multimedia...

Experience developing accessible e-learning, instructional video, audio, or multimedia content using Articulate 360, Rise, Captivate, Camtasia, Canva, Vyond, Adobe tools, or comparable products.

2 years years

Duration - Experience gathering requirements, facilitating reviews, reconciling competing...

Experience gathering requirements, facilitating reviews, reconciling competing feedback, and working with subject-matter experts and stakeholders to deliver quality learning solutions within timelines.

2 years years

Duration - Experience using AI-enabled tools to support instructional design, analysis, content...

Experience using AI-enabled tools to support instructional design, analysis, content development, or communications while validating outputs for accuracy, accessibility, privacy, and organizational standards.

2 years years

Duration - Experience using learner feedback, assessments, performance measures, adoption indicat...

Experience using learner feedback, assessments, performance measures, adoption indicators, or other evaluation methods to assess training effectiveness and improve learning solutions.

2 years years

Duration - Experience with ERP systems training, such as Finance, HCM or Payroll, Supply Chain...

Experience with ERP systems training, such as Finance, HCM or Payroll, Supply Chain Management, SAP, Oracle, Workday, 1GX, or a comparable enterprise system.

2 years years

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