The Senior Product Manager, Partner Experience will lead the strategy, development, commercialization, and ongoing evolution of the products, platforms, APIs, and capabilities that power the partner experience across Moneris' Distribution Partnerships portfolio. This role is responsible for defining how Moneris enables and supports its diverse partner ecosystem, including software platforms (ISVs), embedded payment partners, PayFacs, ISOs, associations, affiliates, referral partners, and other strategic distribution relationships. A key initial mandate will be leading the implementation, commercialization, and ongoing optimization of a strategic partner management platform and associated third-party acquiring capabilities.

Beyond the initial platform implementation, the role will establish and evolve a broader Partner Experience product strategy focused on creating scalable, digital-first experiences that simplify how partners onboard, manage, support, and grow their merchant portfolios with Moneris. This is a senior product leadership role requiring strong product management expertise, strategic thinking, technical and commercial acumen, and the ability to lead complex cross-functional initiatives.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Posting Type: New Position. Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Define and manage the product strategy, roadmap, and priorities for the Partner Experience portfolio, aligned with the broader Distribution Partnerships strategy.

Manage the end-to-end product lifecycle: Lead products and capabilities from discovery and business case development through delivery, commercialization, adoption, measurement, and continuous improvement.



Define and continuously improve partner and merchant experiences across onboarding, portfolio management, servicing, reporting, settlement, and related capabilities. Drive platform, API, and ecosystem development: Lead the implementation and evolution of partner-facing platforms, APIs, and integration capabilities that enable partners to onboard, manage, and grow merchant portfolios at scale.

Advance automation and self-service capabilities: Identify opportunities to simplify experiences, increase automation, and support scalable portfolio growth.

Measure and optimize performance: Establish and monitor product success metrics, using data and partner feedback to drive adoption, prioritization, and ongoing improvement. Partner with Product, Technology, Operations, Risk, Finance, Legal, Sales, Marketing, and external stakeholders to deliver complex strategic initiatives.

Manage strategic partner and vendor relationships: Build and maintain relationships with technology and distribution partners to ensure capabilities and investments align with Moneris' long-term objectives. 5+ years of progressive experience in product management, product strategy, platform products, payments, fintech, SaaS, or related fields, including experience operating at a senior product management level. ~ Solid knowledge of product management disciplines, including product strategy, roadmap development, prioritization, requirements definition, agile delivery, commercialization, and performance management. ~ Experience developing business cases, evaluating investments, defining pricing or commercial models, and measuring product performance. ~ Demonstrated ability to translate customer or partner needs into scalable product solutions. ~ Experience presenting recommendations and influencing decisions with senior stakeholders. ~ Bachelor's degree in Business, Commerce, Technology, Engineering, or a related discipline, or equivalent relevant experience. #

📌 Head of Digital Product (Partner) (Toronto)
🏢 Moneris
📍 Toronto