Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Position Vacancy: Health Information Management

Position: Part Time Health Records Clerk

Posting Period: September 9 - 14

Hours of Work: UNIFOR PT/FT

Location: WRHN @ Midtown (formerly Grand River Hospital, KW Campus)

Position Summary :

Completion of patient/visitors/staff requests in person, via email and over the phone

- Excellent knowledge related to Release of Information requests for Medical and Legal purposes and adhere to internal policies and legislation
- Solid understanding of PHIPA, Public Hospital Act and Mental Health Act
- Retrieve and process charts for clinics, programs and various other programs
- Coordinate with other departments such as outpatient to collect all patient information as required
- Proficient in verifying and validating patient referrals to be resubmitted to primary care physician or referring physician
- Proficient in identifying clinical documentation stored in various different electronic systems of the hospital as well as paper,



CD and Microfilm/Microfiche.
- Educate and train students, new staff, and document processes as required
- Excellent communication both verbal and written with great attention to detail
- Proficient in WINRECS, excel and word to update and maintain tracking tools
- Perform quality assurance checks on all charts
- Other duties as required

Position Requirements:

· 2 year Health Office Administration college diploma or equivalent

· Experience working in a hospital setting is an asset; health record department preferred

· Medical terminology required

· Excellent communication, computer and organizational skills

· Knowledge of Word, Excel, Microsoft

· Ability to work in a team workplace

· Good attendance record

Application Instructions:

EMPLOYEES OF WRHN MIDTOWN & CHICOPEE ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

Attention Registered Nurses: Please provide a copy of your resume when applying to the position. Applications received without this information may not be considered.

Attention UNIFOR Members: Effective June 1, 2013, applications for postings outside a candidate’s home unit/department will not be considered if no résumé has been provided.

Where applicable, as per the collective agreement,



the internal recruitment process will be completed prior to the consideration of external applications.

WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits.

It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

📌 Health Records Clerk, Health Records (Kitchener)
🏢 Grand River Hospital
📍 Kitchener