Join United Way BC as a Donations Processing Representative, where your skills in customer service and data accuracy directly impact community support. This role balances part-time hours with full-time duties during peak campaign periods. Working with the Donor Services team, you’ll handle donations, manage donor records, and uphold a strong standard of service while contributing to the mission of lasting community impact.

This position offers hands-on experience in an ever-evolving operational environment with a focus on up-to-date, system-based donation processes. Key Responsibilities:

- Process donations and maintain accurate donor records
- Provide high-level customer service support
- Monitor and correct processing errors promptly
- Create and process electronic donations efficiently
- Respond to inquiries using established protocols

Requirements:

- High school diploma and relevant coursework
- Minimum two years of experience in customer service or donations processing
- Familiarity with Salesforce as a CRM tool
- Attention to detail and process adherence
- Proficient in Microsoft Office software

Leverage your operational expertise to strengthen community connections with United Way BC.

📌 Join the Donor Services Team - United Way BC (Vancouver)
🏢 United Way British Columbia
📍 Vancouver