Porter Airlines Inc. is seeking a Lead, Quality, Training & Content to shape customer service learning experiences in a energetic, aviation-focused environment.
You will onboard and upskill teams, transform complex policies into actionable training, and ensure alignment with knowledge bases and operational guidelines. The role blends facilitation, design, and content creation to enhance agent performance and service quality.
📌 Learning & Content Quality Lead (Toronto)
🏢 Porter Airlines
📍 Toronto
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