This position will be responsible for leading all aspects of our Lift Operations including staff management, recruitment and hiring, training and safety.

MAJOR RESPONSBILITIES

- Ensure guests and employees are treated courteously, safely and efficiently when utilizing the lift systems.
- Provide supervision and guidance to employees as required in accordance with RED Mountain policies, collective agreement and employment laws.
- Recruitment, hiring and onboarding for the lift operations and terrain park team.
- Providing comprehensive training for all new and returning staff.
- Daily scheduling for all employees.
- Managing the daily operations of the lifts and staffing.
- Resolving any staff conflict in a professional and fair manner.
- Ensuring all lift stations are clean, neat and free of clutter.
- Knowing and keeping up to date with health and safety regulations and safe work procedures.
- Effectively dealing with customer complaints in a polite and efficient manner.
- Communicating regularly and effectively with all other managers and employees at RED.
- Performing other duties as required.

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

- Certificate or Diploma in a related discipline such as Ski Resort Operations Management.
- Required Lift Operation courses.




- Lift 150 - Train the Trainer (must be completed within 60 days of hiring)
- Familiarity with Z98 code

Experience

- At least 5 years experience in Lift Operations, including at least 2 years supervisory experience.
- Must show a strong commitment to safety and have knowledge of safety procedures including WorkSafe BC and Technical Safety BC requirements.
- Must be comfortable speaking in front of large groups and have excellent facilitation and training skills
- Experience with recruiting and hiring staff is required

Physical and Other Requirements

- Ability to lift at least 50 lbs.
- Intermediate to advanced ski or snowboard ability.
- Ability to work in all weather conditions.

Skills and Abilities

- Strong interpersonal skills to establish working relationships with managers, supervisors and co-workers. Able to work effectively with all departments.
- Strong organizational and time management skills to provide timely and high-quality service in order to maximize guest and employee experiences.
- The ability to work well under pressure in a high-volume workplace.
- Ability to take direction, provide direction and work with minimal supervision.

📌 Lift Operation Assistant Manager (Rossland)
🏢 RED Mountain Resort BC
📍 Rossland