Who are We

Embross designs and builds self-service technology that moves millions of travelers every day at the world's busiest airports.

Designing for our users means designing for everyone: business travelers in a rush, families with children going on vacation, first-time flyers, travelers who don't speak the local language, and passengers with accessibility needs - all with a view towards fast, simple and seamless user experiences that get travelers to them. You haven’t mastered interaction design until you’ve facilitated a stressed and hurried traveler trying to get to their flight.

What You'll Do The Warehouse Technician is responsible for the efficient handling, storage, and distribution of goods within the warehouse and production facility. This role ensures inventory accuracy, maintains safety standards, and supports smooth operations to meet customer and organizational needs. The technician is also on duty to fill-in as a shipper and receiver.

Key Responsibilities

- Inventory Management: Monitor incoming and outgoing goods, verify shipment details, and maintain accurate inventory records. Conduct periodic inventory counts and ensure proper labeling and storage of items.
- Order Processing: Assist with picking, packing, and shipping orders to customers. Consolidate shipments and ensure timely delivery.
- Return Material Authorization: manage customer returns to ensure products are assessed, repaired and or replaced in a timely manner
- Quality Control: Visually inspect incoming goods for defects or damage and escalate issues promptly. Ensure only quality products are stored and shipped.
- Equipment Operation: Safely operated warehouse equipment such as forklifts, pallet jacks, and mobile lifts. Perform routine checks and ensure equipment is in good working condition.
- Safety Compliance: Follow all safety protocols and promote a culture of safety in the warehouse.



Adhere to regulatory standards.
- Collaboration: Work closely with warehouse staff, functional departments and management to ensure smooth operations.

Qualifications and Experience

- Education: High school diploma or equivalent; certifications in warehouse operations or logistics are an asset.

- Experience: Previous experience in a warehouse or logistics setting preferred, especially in inventory management and order processing

- Technical Skills: Familiarity with ERP systems (GSS) and basic computer skills for inventory tracking and reporting.

- Physical Stamina: Ability to lift and handle items and perform physical tasks, including standing, sitting and walking for extended periods.

- Attention to Detail: Strong organizational skills and accuracy in maintaining records and quality control.

Work Environment and Physical Requirements

Regular standing, walking, reaching and computer work; occasional lifting and movement of materials up to 23 kg (50 lb), with assistance or equipment where required.

What We Offer

- Employer-paid health, dental, vision, and life insurance
- Short-term and long-term disability coverage
- Employer RRSP contribution (minimum 3% of base salary)
- Performance-based profit-sharing program (up to 15% of base salary)
- Monday–Friday schedule
- Frequent social events – BBQ, Bowling, Picnics, Food drives, parties, and a lot more.

Location: Embross's office location is at Unit 2 - 25 Sims Cres, Richmond Hill, or any other office location subject to change within 30 kms radius.

Our Commitment:

At Embross, we are committed to equal employment opportunity and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the recruitment process, please contact us at [email protected]

📌 Logistics and Warehouse Technician (Richmond Hill)
🏢 Embross
📍 Richmond Hill