Oak Bay Marine Group is seeking an full-time enthusiastic Maintenance and Marina Attendant at our Oak Bay Marina operation. In this role you will ensure outstanding guest experiences in a safe and secure, best-in-class environment. We are looking for individuals who are passionate about people and outdoor tourism and who thrive in a dynamic team environment.

ACCOUNTABILITIES

Primary Responsibilities:

- Provide exceptional customer service by supporting and demonstrating the ‘Yes I Can’ Core Values and demonstrate a professional attitude at all times.
- Resolve customer concerns or problems quickly, efficiently, and courteously.
- Communicate effectively with all customers, crew, suppliers and vendors to ensure that their needs are dealt with in a friendly, professional manner proudly representing OBMG at all times.
- Greet customers as they arrive and make them feel welcome, assisting with vessel parking and/or supply requirements, or other services as required.
- Ensure the cleanliness, maintenance and presentation of all grounds and facilities through completion of daily, weekly, monthly and seasonal tasks, including cleaning public washroom facilities.
- Ensure the ongoing protected environment of the Marina, and surrounding area is up to OBMG standards, ensuring an exceptional guest environment and a safe environment for customers, crew and work in a cost efficient and safe manner at all times.




- Operate and maintain all facilities and equipment to safety standards, utilizing environmentally sound practices, treating all company property with care and respect.
- Comply with all policies, procedures and regulations, including the OBMG employee Handbook.

Secondary Responsibilities:

- Attend any regularly scheduled crew meetings.
- Work enthusiastically within a team environment to deliver service from all positions at the Marina as may be required.
- Participate in quarterly inventory counts
- Perform other duties as assigned.

JOB REQUIREMENTS

Education and Technical Skills:

- Previous experience with construction or maintenance desired.
- Occupational First Aid & CPR Level 1 is an asset.
- Knowledge of Microsoft Word and Excel.
- Strong organizational skills required in fast paced, high-volume environment.
- Pleasure Craft Operator Card preferred.
- Knowledge of marine operations and/or boating experience an asset.

Experience:

- Experience providing exceptional customer service.
- Comfortable working unsupervised
- Basic cash handling skills.
- Work experience in a marina, hospitality or recreational environment an asset.

CORE VALUES

‘Yes I Can’ is:

- Passion for Service
- Enthusiastic Teamwork
- Dedication to Greatness
- Respect for our Crew, Community and the Ocean

📌 Maintenance & Marina Attendant, Oak Bay Marina (Capital Regional District)
🏢 OAK BAY MARINE GROUP
📍 Capital Regional District