Join Team CARFAX as a Manager, Inside Sales – Customer Expansion

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

About the Role:

Are you a driven, people-first sales leader ready to build something from the ground up? This is your opportunity to lead a newly formed inside sales team, unlock growth within an established dealer customer base, and leave your mark on the future of our sales organization.

You'll build and inspire a high-performing team, pioneer a customer expansion sales motion, and drive real revenue results. We're looking for a competitive, disciplined, and people-focused leader who wins through coaching, accountability, and a relentless commitment to developing talent. If you thrive in fast-moving environments and have a bias toward action — we want to hear from you.

What you’ll be doing:

- Build & Lead the Team – Recruit, hire, onboard, and retain a high-performing sales team with explicit expectations for revenue, activity, and productivity.
- Coach & Develop People – Conduct consistent one-on-ones, call reviews, and development planning to continuously improve seller performance.
- Drive Sales Performance – Maintain pipeline discipline, track key metrics, and provide accurate forecasting and visibility into team results.
- Refine the Sales Motion – Help develop and improve the customer expansion playbook, including account strategy, outreach, messaging, and objection handling.




- Remove Barriers – Identify obstacles to seller productivity and work cross-functionally to eliminate them.
- Build the Leadership Pipeline – Identify and mentor high-potential team members while fostering a culture of accountability, integrity, and long-term growth.

What we’re looking for:

- Demonstrated success in sales, account growth, or a revenue-producing role.
- Strong understanding of sales process, pipeline management, prospecting, and customer engagement.
- Experience mentoring, coaching, or developing others.
- Experience in a performance-driven environment with measurable goals.
- Proficiency with CRM, reporting, and sales productivity tools.
- Strong planning, organization, and follow-up skills.
- Excellent communication skills — both written and verbal.
- 5+ years’ formal people-management experience preferred; exceptional candidates with demonstrated peer leadership and influence will be considered.
- Automotive industry experience preferred.

What’s in it for you:

- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and creative office spaces.

Don’t just take our word for it:

- 13x VA Best Places to Work
- 12x Top Workplaces in Washington (Presented by The Washington Post and WTOP)
- 9x Washingtonian Great Place to Work
- 5x USA Today Top Workplaces
- 5x St. Louis Post-Dispatch Best Places to Work

Vacancy Status: This posting is for an existing vacancy. Base Salary:

The anticipated base salary range for this position is $96,000 to $144,000 annually. Final base salary will be determined based on geographical location, experience, and qualifications. Benefits:Join a company that values your total wellbeing. Carfax offers competitive compensation, comprehensive healthcare coverage, and the chance to make a meaningful impact in an industry-leading organization. Our benefit offerings can be found at: CARFAX Careers.

📌 Manager, Inside Sales - Customer Expansion (London)
🏢 CARFAX
📍 London