- Implement the operating model based on strategy and positioning, operational excellence, growth, and product and technology strategy.
- Identify, define, and execute the strategies required to achieve growth plans and operational objectives.
- Improve the operational efficiency, excellence, and scalability of the portfolio of businesses.
- Drive revenue growth, including through cross-selling and expansion into new markets.
- Lead initiatives and resolve issues related to sales, customer success, and research and development.
- Prioritize customer satisfaction and retention.
- Oversee product roadmaps and strategies aligned with market trends and business objectives.
- Assume full P&L; responsibility and achieve key financial metrics, including revenue, ROI, and EBITDA.
- Manage capital allocation and monthly, quarterly, and annual financial management.
- Build, coach, and lead high-performing teams.
- Foster a culture of operational excellence, continuous improvement, collaboration, and innovation.
- Provide clear direction and motivate teams to achieve key milestones and measurable results.

Requirements

- More than 6 years of experience in management consulting and/or within a technology or software company.
- Bachelor’s degree in business administration, finance, engineering, economics, or a related field.
- Master of Business Administration (MBA) is a significant asset.
- Relevant experience as a business operations leader with a commercial, customer-centric, and continuous-improvement mindset.
- Experience in sales, customer service, and/or product development/research and development is an asset.




- Strong financial skills, including P&L; management, budgeting, and forecasting.
- Demonstrated experience building, leading, developing, and mentoring high-performing teams.
- Experience engaging teams around shared objectives.
- Excellent strategic thinking and analytical skills, with the ability to translate a vision into concrete action plans and deliver results.
- Entrepreneurial mindset, results orientation, proactivity, and ability to work collaboratively.
- Ability to thrive in a fast-paced workplace and adapt to change.
- Strong sense of accountability and ownership.
- Strategic and operational approach.

Core Competencies

Demonstrates expertise in driving operational excellence and revenue growth through strategic planning, P&L; management, and team leadership. Proven ability to enhance customer satisfaction and retention while fostering a culture of continuous improvement and innovation.

Highest-signal resume keywords

- P&L; Management
- Strategic Planning
- Team Leadership
- Financial Management
- Customer-Centric Mindset

Hard Skills

- Budgeting
- Forecasting
- Operational Efficiency
- Growth Strategy
- Product Development
- Sales Management
- Analytical Skills
- Market Trends Analysis
- Continuous Improvement
- Revenue Growth

Soft Skills

- Strategic Thinking
- Collaboration
- Proactivity
- Accountability
- Coaching

Certifications & Qualifications

- Master of Business Administration (MBA)

Industry Keywords

- Management Consulting
- Technology
- Software
- Customer Success
- Research and Development

📌 Managing Director (Montreal)
🏢 Jobtailor
📍 Montreal