Finning Canada Number of Openings: 2 Worker Type: Permanent Position Overview: Prince George, BC | Monday to Friday (5x2) | Full-Time Build Strong Customer Relationships.

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Finning

Canada is looking for an organized, customer-focused Service Coordinator to join our team in Prince George. In this role, you'll be the central point connecting customers, technicians, planners, supervisors, and support teams to ensure service work is planned, communicated, executed, and completed efficiently. If you thrive in a quick-paced environment, enjoy coordinating multiple priorities, and take pride in delivering exceptional customer service, this could be the perfect opportunity for you.

As a Service Coordinator, you'll play a key role in keeping maintenance and repair projects on track by managing documentation, coordinating resources, and ensuring stakeholders are informed every step of the way. Coordinate service jobs from initiation through completion and invoicing Create and manage work orders, job documentation, and service records Monitor job progress, schedules, budgets, and customer commitments Communicate regularly with customers and internal teams regarding repair status and timelines Support service planners and supervisors with job execution and scheduling activities Coordinate transportation, contractors, third-party services, and site access requirements Track and update service systems to ensure accurate information and reporting Identify risks, delays, or issues that may impact customer commitments and elevate when required Participate in pre-job, mid-job, and post-job reviews while documenting action items Assist with warranty administration, billing activities, and job close-out documentation Ensure service records are complete, accurate,



and audit-ready Strong organizational and time management skills Excellent communication and stakeholder management abilities A collaborative and customer-focused mindset Proficiency with Microsoft Office and business systems 2-4 years of experience in a service coordination, project coordination, administrative, operations support, or dealership environment ~ Experience supporting construction, forestry, mining, oil and gas, industrial equipment, transportation, or service operations ~ Knowledge of repair processes, maintenance planning, parts coordination, or warranty administration is considered an asset ~ Post-secondary education in Business Administration, Accounting, Project Management, or a related field is preferred Gain exposure to large-scale equipment maintenance and service operations Build valuable experience in project coordination, customer service, and operational support As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

Finning International

Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.

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