Elevate member experiences at IQ Tennis & Pickleball Centre as a Member Services Coordinator. Be the face of our community, providing support and exceptional service to our members. As a key member of our energetic team, the Member Services Coordinator will lead front desk operations and ensure a welcoming setting at our growing sports facility.

You will play a crucial role in managing bookings, resolving customer concerns, and supporting daily operations. Join us if you are passionate about tennis, pickleball, and fostering a vibrant community. Key Responsibilities:

- Lead and support the front desk staff
- Deliver outstanding customer service to all guests
- Manage member bookings and account inquiries via CourtReserve
- Professionally resolve customer complaints and concerns
- Maintain a clean and welcoming atmosphere

Requirements:

- Strong communication and leadership abilities
- Experience in customer service or hospitality
- Proficient with technology and booking systems
- Highly organized, dependable, and proactive
- Passionate about sports and community engagement

Make an impact in Edmonton's sports community with your leadership and customer service expertise.

📌 Member Services Coordinator at IQ Tennis (Edmonton)
🏢 Iqtpc
📍 Edmonton