Take your career to current heights with ITM Mining Solutions as a Mining Product Support Expert in Fort McMurray, specializing in mechanical troubleshooting and customer engagement. Enjoy a balanced 14 on/14 off schedule while traveling to various sites.

Your role will capitalize on over five years of experience in technical or field-service environments. You'll partner with mining customers to optimize crawler undercarriage performance through effective problem-solving and analytics. Whether you hold a technical diploma or relevant industry experience, your skills will contribute significantly to ITM’s operations. Key Responsibilities:

- Resolve mechanical issues in undercarriage systems
- Create comprehensive technical reports for mining customers




- Engage with clients and engineering teams collaboratively
- Employ diagnostic tools for immediate troubleshooting
- Navigate remote sites and comply with safety standards

Requirements:

- At least five years in product-support or technical roles
- Experience within mining or heavy machinery preferred
- Excellent troubleshooting and analytical skills essential
- Technical diploma or equivalent industry experience
- Must possess a valid driver’s license with a clean record

Join ITM Mining Solutions to deliver superior customer support and technical expertise in the mining industry.

📌 Mining Product Support Expert Fort McMurray (Edmonton)
🏢 The Carlstar Group
📍 Edmonton