Join H2O.ai as a Customer Support Engineer focused on MLOps, troubleshooting, and enhancing AI applications. Work from Montreal or remotely with a team on cutting-edge technology. You will play a key role in supporting customers within the PST time zone as part of the MLOps team.

This position requires a solid software engineering background with significant use of Kubernetes. Engage with users to identify issues, contribute to software design, and ensure high-performance cloud-native solutions for machine learning applications. Key Responsibilities:

- Help customers by addressing technical inquiries
- Reproduce bugs and identify root causes efficiently
- Design scalable features matching customer needs
- Write and test infrastructure code with Terraform
- Participate in promoting best software development practices

Requirements:

- Bachelor’s degree in Computer Science or related discipline
- At least 1 year of relevant hands-on experience
- Experience with microservices architecture
- Strong Linux command line skills
- Familiarity with Terraform and Helm

Leverage your skills to deliver outstanding support and contribute to advancements in AI with H2O.ai.

📌 MLOps Customer Support Engineer Role (Edmonton)
🏢 h2o.ai
📍 Edmonton