Become a Customer Support Engineer at H2O.ai, the leader in AI solutions. Engage with clients, troubleshoot issues, and develop robust MLOps platforms in a remote-friendly environment. This position focuses on supporting the MLOps team within the PST time zone.

You will utilize your software engineering skills and knowledge of Kubernetes to create solutions for deploying and monitoring machine learning models. Collaborate with customers on technical issues and contribute to software design and coding while ensuring high-quality standards. Key Responsibilities:

- Engage with customers to resolve technical problems
- Analyze and reproduce bug reports efficiently
- Design recent features addressing client needs
- Write code and relevant unit tests ensuring quality
- Review and enhance the team's software development practices Requirements:
- Bachelor’s degree in Computer Science or related field
- Minimum 1 year of software engineering experience
- Strong understanding of Kubernetes and Docker
- Proficiency in Python, GoLang, or Java
- Knowledge of AWS, Azure, or GCP environments Utilize your technical expertise and customer-facing skills to drive impactful AI transformations at H2O.ai.

📌 MLOps Customer Support Engineer Role (Edmonton)
🏢 h2o.ai
📍 Edmonton