At Clarity Eyecare, we are dedicated to delivering exceptional care to every patient, every time. From the moment our patients walk through our doors to the completion of their eye exam and the selection of the perfect frames, we are committed to making the experience seamless, personalized, and truly exceptional. We also strive to utilize the most up-to-date technology throughout our patients’ journey—from comprehensive examinations and specialized treatment options to advanced eyeglass lens designs personalized to our patients’ needs.

We are looking to add an experienced optician to our growing team. If you are passionate about delivering outstanding service and want to be part of a team that prioritizes innovation, compassion, and excellence, we would love to hear from you.

Your responsibilities would include…

- Welcoming patients to our office. Getting to know new patients to start building long-term relationships. Providing personalized service that makes our patients feel special.
- Interacting with patients about their interests, lifestyle and existing eyewear to personalize selection of frames, glasses lenses and contact lenses.
- Effortlessly managing several clients in the office at the same time, making sure everyone is being looked after.
- Using professional knowledge to educate customers on lens options, coatings, and other enhancements available to meet their specific lifestyle and visual needs
- Assisting customers match their lifestyle needs with appropriate frames & lenses.
- Ensuring accuracy in taking optical measurements, adjusting, fitting, and repairing eyewear.
- Processing orders for eyewear and contact lenses, ensuring accuracy in prescription details.



Verifying finished jobs to ensure patients are satisfied with their current glasses.
- Completing jobs in office including edging, polishing and inserting prescription lenses.

This role is perfect for you if…
- You have optical and dispensing experience (required).
- You have experience edging lenses.
- You have excellent customer service skills with the ability to build rapport and make personal connections with patients, both over the phone and in person.
- You are enthusiastic yet professional and enjoy conversations with new people.
- You can multitask while maintaining attention to detail.
- You are a team player and enjoy working with like-minded colleagues to deliver an exceptional service.
- You are confident and articulate with your communication.
- You are eager to learn new skills to contribute positively to the business and community it serves.

The position is for 30 to 40 hours per week. Must be available to work on weekends. Hourly wage depends on experience and certifications. After an initial screening process, potential candidates will be contacted for an interview. Resumes without the proper requirements will not be considered. It is strongly recommended that you complete the screening questions. This is your chance to wow us!

Pay: $20.00-$27.00 per hour

Benefits

- Dental care
- Extended health care
- Vision care

Application question(s):
- Tell us a bit about why you think you would be a great fit for this role?
- Tell us a bit about your background and experience. Tell us your story.

Experience:
- Optical: 1 year (required)
- edging prescription lenses: 1 year (preferred)

Work Location: In person

📌 Optician (Surrey)
🏢 Clarity Eyecare Doctors of Optometry
📍 Surrey