Overview

Join our dynamic team as an Overnight Front Desk Associate, where your energy and enthusiasm will set the tone for a welcoming and efficient environment. In this pivotal role, you will be the first point of contact for guests and visitors during overnight hours, ensuring smooth check-ins, addressing inquiries, and maintaining a safe, organized front desk area. Your proactive approach and excellent communication skills will contribute to a positive experience for everyone who walks through our doors.

This position offers an exciting opportunity to develop your customer service expertise while working in a quick-paced, engaging setting.

Responsibilities

- Greet guests and visitors warmly upon arrival, providing exceptional customer service throughout their stay or visit
- Manage check-in and check-out procedures efficiently using POS (Point of Sale) systems and other technology tools
- Handle cash transactions accurately, including cash handling and cashiering duties, ensuring proper documentation
- Conduct product demonstrations or showcase available amenities to enhance guest experience
- Maintain organized front desk operations by managing phone etiquette, scheduling, and record-keeping




- Upsell services or products when appropriate to maximize revenue opportunities while prioritizing guest satisfaction
- Monitor security protocols, including access control and CCTV surveillance, to ensure safety during overnight hours

Experience
- Previous experience in retail sales, customer service, or technology sales is highly desirable
- Demonstrated ability to perform basic math accurately and handle cash transactions confidently
- Strong communication skills in English; bilingual abilities are a plus for serving diverse guests
- Familiarity with merchandising, POS systems, or cashiering processes is advantageous
- Proven time management skills with the ability to prioritize tasks efficiently during overnight shifts
- Excellent phone etiquette and organizational skills to manage multiple responsibilities seamlessly
- Technical sales experience or product demo expertise will be considered a strong asset

Join us as an Overnight Front Desk Associate and become an integral part of a vibrant team dedicated to delivering outstanding service around the clock. Your enthusiasm and professionalism will help create memorable experiences for our guests while supporting the smooth operation of our facility. Pay: $19.00 per hour

Expected hours: 16.0 per week

Work Location: In person

📌 Overnight Front Desk (Barrie)
🏢 24/7 Athletic Kulture
📍 Barrie