About Sterling Brokers Sterling is a Canadian group benefits brokerage and third-party administrator (TPA), providing group benefits, retirement, and administrative solutions to plan sponsors, advisors, and plan members across Canada. Our team supports clients through every stage of the plan lifecycle — from policy administration and claims support to advisor and plan member service.

We're a close-knit team that values accuracy, responsiveness, and a hands-on approach to client and advisor service.

About The Role The Part-Time Office Administrator is responsible for the day-to-day administrative operations of the Toronto office. This role requires strong organizational skills, attention to detail, and the ability to manage confidential and time-sensitive information. The successful candidate will provide administrative and operational support to the business, helping to ensure the office runs smoothly while delivering a positive experience for employees and visitors.

This is an onsite position located at our Toronto office: 48-209 Wicksteed Avenue, Toronto, ON M4G 0B1. This position is scheduled for 24 hours per week , with attendance required five days per week . Typical office hours are expected to fall within core business hours and can be discussed during the interview process. Some flexibility may be available; however, any schedule adjustments must support business needs and be approved by the Hiring Manager in advance.

The ideal candidate is proactive, service-oriented, and comfortable working independently while collaborating with teams across the organization. They will play an important role in maintaining an organized, professional, and welcoming office environment while supporting a variety of administrative and operational initiatives.

Key Responsibilities

- Office Administration Management — overseeing day-to-day administrative functions of the office.




- Mail & Correspondence Processing — receiving, sorting, and distributing incoming packages, statements, and correspondence for clients, plan members, and internal recipients, including handling of sensitive or time-sensitive documents such as contracts, legal documents, and personal correspondence with appropriate discretion.
- Individual Sales Policy Management — processing of policies, mailing to plan members, notifying advisors, and scanning documents.
- Finance Management — scanning cheques into system for processing; supporting Accounts Payable and Accounts Receivable functions.
- File Management — maintaining organized, accurate filing of important documents and records.
- Outbound Mail Preparation — preparing and sending out mailed materials as needed.
- Courier & Parcel Management — managing outgoing and incoming courier arrangements, including travel to courier locations such as the UPS Store to drop off or pick up parcels when scheduled pickups or deliveries are missed.
- Support on various initiatives as required.

Qualifications & Skills

- Previous office administration experience, ideally in insurance, financial services, or group benefits.
- Solid attention to detail and comfort handling confidential documentation.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Strong organizational and time-management skills; able to manage recurring, deadline-driven tasks.
- Comfortable working independently and in office five days per week.

Pay Range And Compensation Package

- Salary range of $28,000-$30,000
- 24 hours per week, with attendance required five days per week
- Health & Dental benefits
- Mileage reimbursement is permitted for travel related to picking up parcels or courier packages on behalf of the company. Mileage is not reimbursable for travel to and from the office.
- Opportunities to grow with a high-performing, technology-enabled organization

📌 Part-Time Office Administrator (East York)
🏢 Sterling Brokers
📍 East York