We're looking for a part time team member to run our front desk on Saturdays and support our team with patient care tasks. You'll be the first point of contact for patients and a hands-on support to our clinical team throughout the day.
Hours: Saturdays, 10:00 AM – 2:00 PM
Duties
Front Desk
- Greet patients, manage check-in/check-out, and answer phones
- Schedule and coordinate appointments to keep patient flow moving
- Process payments and handle billing/claims submission for EHC (extended health care), WSIB, and MVA patients
- Maintain accurate patient records and safeguard confidentiality (PHIPA)
- Keep reception and treatment areas, including laundry (linens/towels), clean and organized
Clinical Support
- Assist therapists with room setup and equipment prep
- Support patients with mobility and previously instructed exercises
- Communicate clearly with the clinical team using correct medical terminology
Qualifications
- Healthcare or clinic front-desk experience preferred
- Experience with insurance billing (EHC/extended health, WSIB, or MVA claims) an asset
- Comfortable with medical terminology
- Strong multitasker with a warm, professional manner
- Familiarity with scheduling software (we use Juvonno) an asset
- CPR/First Aid certification preferred
Pay: $18.00 per hour Expected hours: No less than 4.0 per week
Work Location: In person
📌 Part-Time Physiotherapy Assistant (PTA) / Front Desk (North York)
🏢 success rehab clinic
📍 North York
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