For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

The Salvation

Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. This is an overnight awake position, 27 hours weekly from Friday to Sunday.

The Floor

Counsellor will behave professionally and courteously at all times, presenting a positive impression of Toronto Harbour Light to the clients living within the facility. Appropriately model healthy life skills and socialization to clients Provide support to clients in residence and ensure guidelines are followed Monitor client whereabouts via security cameras, on pass, or attendance log Manage the safety and security of the residential treatment floors after office hours, including supporting Residential Care staff in case of emergency Manage interpersonal crisis and conflict situations among clients Process any discharge, write ups or admittance to detox as per policy Effectively and safely manage distribution of client medications Supervise client urine screens and others Conduct searches of client belongings and rooms when required Serve meals & perform housekeeping duties, i.e. stock supplies Train,



assign and supervise client chores as necessary Review and complete clerical duties as necessary (log & communication books) Other duties as assigned Written and Verbal Communication (example) Provide reports regarding failure to return, urine screens, bed checks in EMHware Reports on nightly rounds, client's overall attitude, any observations or infractions through EMHware Other reporting when required to document statistics or other program items CRITICAL RELATIONSHIP MANAGEMENT Communicates with Program Coordinator Communicates with other Treatment staff, Residential Care Workers and Senior Managers when required Appropriately communicates with Support Services staff when necessary Governance Boards and Councils: None Internal: May sit on internal committees MANAGERIAL/Technical Leadership RESPONSIBILITY: Reports directly to: Program Coordinator FINANCIAL AND MATERIALS MANAGEMENT: Use or distribution of materials such as urine screens, office supplies, supplies required by treatment clients, including medications. The performance of the job requires frequent keyboarding and sitting for long periods of time.





Requires standing and moving around for long periods of time The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct. Diploma in one of the human services professions, social services preferred Alternate level of education and experience may be considered 1+ year experience within social services field 1+ year experience in mental health/addiction recovery field preferred Experience working with diverse population, men specifically Experience with mental health, concurrent disorders, treatment and recovery Excellent oral and written communication skills Education and experience in basic counseling skills, and knowledge of Abstinence Based Model of Treatment Crisis/Conflict Management Skills Diversity awareness and appreciation Strong interpersonal and teamwork skills First Aid/CPR Certification an asset WHMIS training an asset Proficient with Windows based computer systems, MS Word, e-mail and data entry Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental perks, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

📌 Payroll Counsellor (Toronto)
🏢 Broadview Village
📍 Toronto