When you join Okanagan College, you’re joining a team that’s transforming lives and communities. Every course you create, every student you support and every connection you build, it all matters. Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Bargaining Unit: Support Appointment Type: Regular Full-Time Posting Closing Date: September 17, 2026 Under the supervision of the Associate Director, CSCT Open Enrolment, the Support Services Coordinator plays a key role in the efficient delivery of adult and youth programming offered through Continuing Studies & Corporate Training (CSCT). Working closely with Program Coordinators and Instructors, this position is responsible for coordinating a range of administrative, scheduling, systems, and student support functions that contribute to the successful delivery of quality learning experiences.

Key responsibilities include supporting the day-to-day operations of assigned programs and courses, preparing schedules and room bookings, tracking and maintaining data in registration systems, assisting with communications to students and instructors, and monitoring supply and material budgets.

The Support Services

Coordinator contributes to a positive learner experience and plays an significant role in supporting the department’s commitment to quality and responsiveness. Coordinates the day-to-day operations of Continuing Studies & Corporate Training (CSCT) programs and short courses to ensure efficient delivery and a positive learner experience. Maintains program schedules, room bookings, and instructor contracts to support accurate and timely program delivery.

Supports course start-up and close-out activities, ensuring materials, supplies, and administrative requirements are prepared and completed. Contributes to marketing efforts by ensuring course information is accurate and current across digital and print platforms, supporting visibility and enrollment. Instructor, Student, and Stakeholder Support Serves as a primary operational resource for instructors, ensuring they have the logistical support, materials,



and information required to deliver high-quality learning experiences in safe environments.

Supports a positive, inclusive, and safe environment for learners and staff. Supports coordination of practicum placements, working with external stakeholders to secure and maintain quality placement opportunities for learners. Escalates complaints, concerns, or incidents appropriately, in collaboration with Program Coordinators.

Data, Reporting, and System Support Compiles enrollment and program data to inform decision-making, program evaluation, and budget planning. Maintains compliance with college data standards and privacy policies through accurate record-keeping and documentation practices. Troubleshoots and resolves issues in student registration systems, escalating as required, and ensures data integrity across systems to support reliable reporting.

Budget and Resource Management Monitors program supply and material budgets for assigned programs. Tracks and reconciles receipts, purchase orders, and related financial documentation to support accurate budget management. Assists with financial reporting and variance tracking in collaboration with the Program Coordinator.

Performs other duties and assists with special projects as assigned to support the goals of Continuing Studies & Corporate Training. Completion of a diploma in Business Administration, Office Administration, Education, or a related field. Minimum of 2 years of related experience providing administrative, program, or operational support, preferably in an educational or training environment.

Experience coordinating schedules, contracts, and logistics to support program or service delivery. Demonstrated experience compiling and analyzing data, preparing reports, and maintaining accurate records.

Experience providing front-line support to instructors, students,



or clients in a service-oriented environment. Preferred / An Asset Experience using student information and registration systems such as Destiny One or Banner. Familiarity with supporting marketing or communications activities in a program or service delivery context.

Working knowledge of program and course delivery processes in a post-secondary or training environment. Understanding of data integrity principles and information privacy standards. Strong organizational and time management skills with the ability to coordinate multiple priorities and deadlines.

Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams) and the ability to learn new digital platforms. Strong analytical skills to compile, interpret, and present enrollment and program data. Demonstrated ability to deliver accurate, timely, and high-quality work with keen attention to detail.

Ability to adapt to changing priorities while maintaining focus on service and results. Ability to contribute to a positive and inclusive learner experience while supporting the goals of the department. Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.

Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially. We are courageous in our actions in areas that contribute to positive change in our communities and beyond.

Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions.

People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.

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