DRIVING POSSIBILITIES Position: Product Advisor Sales Full Time Dealership: OpenRoad Volkswagen Burnaby Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. No one is just a number here, everyone matters, and our culture is the foundation of our success.

Comprehensive extended health and dental plan (applicable for full time positions only) Strong focus on training, development, and internal promotion opportunities Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contributing to company’s customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and demonstrate vehicles (includes test drives).

Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Participate in any and all product training available.



Use closing techniques effectively; ask for help from management with closing when necessary.

Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle’s operating features, warranty and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery and follow up.

Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. Strong computer skills (internet & MS Office), with ability to maintain record using computerized system. Motivated to understand and fulfill business & customer needs.

Ability to build and maintain positive business relationships with customers. Good telephone and written communication skills. Coachable and open to continuous learning and improvement. Sales experience is an asset, but not required.

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Language is an asset, but not required. We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace.

📌 Product Advisor- OpenRoad Volkswagen Burnaby (Vancouver)
🏢 OpenRoad Auto Group
📍 Vancouver