About Us:

At Yorkdale Dufferin Mazda, we take pride in delivering exceptional service and a welcoming environment to every guest. We’re looking for a friendly, professional, and organized Receptionist to be the first point of contact for our dealership.

Position Overview:

The Receptionist is responsible for greeting customers, handling telephone communications, managing basic administrative tasks, and ensuring the front desk and reception area operate smoothly. This position plays a key role in creating a positive first impression for our customers and supporting daily dealership operations.

Key Responsibilities:

- Operate a multi-line phone system and direct calls to the appropriate department in a courteous and professional manner.
- Take accurate messages and relay information promptly.
- Greet and assist walk-in customers and visitors.
- Distribute incoming mail and faxes; coordinate courier pickups and deliveries.
- Process customer payments, petty cash, cheque requisitions, and assist with customer accounts.
- Respond to emails and inquiries in a timely and skilled manner.
- Maintain the cleanliness and presentation of the reception and waiting areas.
- Handle basic data entry, filing, and clerical duties as assigned.
- Support the Parts and Sales departments with administrative tasks,



including dealer trade invoicing and vehicle inventory updates.
- Assist with daily licensing and documentation when required.

Qualifications:

- Previous experience as a receptionist or in customer service (automotive experience an asset).
- Excellent communication and interpersonal skills, both verbal and written.
- Professional appearance, friendly personality, and strong attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with ADP/CDK or similar dealership management systems is an asset.
- High school diploma or equivalent required.

Why Join Us:

- Competitive compensation
- Supportive and team-oriented workplace
- Opportunity to grow within the automotive industry
- Work for a reputable Mazda dealership recognized for its customer service excellence

Working Conditions:

- Fast-paced dealership environment
- Extended periods of sitting and telephone use
- Evenings and weekends required

Job Types: Full-time, Permanent Pay: $18.00-$19.00 per hour

Benefits

- Dental care
- On-site parking
- Vision care

Experience:
- Customer service: 1 year (required)
- Receptionist: 1 year (required)

Language:
- English (required)

Work Location: In person

📌 Receptionist (Toronto)
🏢 Yorkdale Dufferin Mazda
📍 Toronto