Resident Services Coordinator – Floater East West Urban Management is seeking a flexible and hospitality-driven Resident Services Coordinator – Floater to support multiple luxury residential communities throughout the Denver area. Rather than working at a single location, you will provide coverage when regularly scheduled onsite team members are unavailable due to vacations, illness, leaves of absence, open positions, or other operational needs. Every assignment is an opportunity to create exceptional resident experiences while supporting our onsite teams.

If you adapt quickly, enjoy learning recent environments, and take pride in helping wherever you are needed most, this could be a great fit. Support multiple luxury residential communities throughout the Denver area. Deliver exceptional resident and guest experiences at every assigned location.

Travel between East West Urban Management properties as assigned. Bring consistent professionalism, flexibility, and hospitality to every community.

Job Location Multiple East West Urban

Management communities – Denver metro area Pay Rate $22.00 per hour may include days, evenings, weekends, and holidays Employment Status Part-Time, On-Call Travel Reliable transportation required to travel between assigned properties Start Date Immediately Provide professional front desk and resident services coverage at multiple East West Urban Management communities based on operational needs. Deliver exceptional customer service by welcoming residents, guests, vendors, and visitors and creating positive first impressions at every property.



Quickly learn and follow each property’s procedures, resident expectations, emergency protocols, access systems, and service standards.

Maintain building security by monitoring visitor access, key control, package management, and vendor check-ins in accordance with community procedures. Provide reliable coverage for vacations, illness, leaves of absence, open positions, call-offs, and other staffing needs. Coordinate resident requests, maintenance work orders, packages, deliveries, moves, and building communications.

Conduct routine building walks to identify maintenance, safety, or security concerns and report findings promptly. Communicate effectively with onsite management teams to ensure smooth transitions between assignments. Maintain accurate documentation, logs, and daily shift reports.

Represent East West Urban

Management with professionalism, flexibility, and a hospitality-first mindset at every community you support. We are looking for someone who enjoys variety, adapts quickly, and is passionate about delivering exceptional customer service wherever assigned. High school diploma or equivalent.

Previous experience in hospitality, hotels, customer service, concierge, reception, administrative support, or property management.



Ability to work independently with minimal supervision. Basic computer skills and the ability to learn multiple property management and access-control systems.

Reliable transportation and the ability to travel between East West Urban Management communities throughout the Denver area. Flexibility to work varying days, shifts, weekends, and holidays based on staffing needs.

Experience in luxury residential communities or hospitality. Spanish language skills are a plus.

Experience adapting to multiple work environments and building positive relationships quickly. Take pride in providing exceptional customer service. Build relationships easily with residents and coworkers.

Enjoy solving problems and helping wherever you are needed. Believe every resident deserves an exceptional experience, regardless of the community you are supporting. Career development and training opportunities ~ 500 employee referral bonus ~ Employee Assistance Program (EAP) ~ Medical, dental, vision, accident, and life insurance when eligibility requirements are met At East West, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships.

We believe in doing the right thing for each other, our community, our environment, and those we serve. You will gain exposure to multiple communities, build relationships across our portfolio, and make a positive impact wherever you go—all while being supported by a collaborative team that values service, professionalism, and growth.

📌 Resident Services Coordinator - Floater (Quinte West)
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